Windows 8 and 8.1 Forums


Video Games Crashing Often

  1. #1


    Posts : 23
    Windows 8.1

    Video Games Crashing Often


    I crash to the desktop about once every hour or two while playing games. It doesn't matter which game I am on it will crash and Windows attempts to troubleshoot the solution. I do not get any other error messages otherwise.

    I believe all my drivers and Windows updates are all up to date. I have scanned for viruses/malware with Kaspersky, Malwarebytes, and Window's malware removal; it all came up clean. I did recently switch from Norton to Kaspersky. Didn't have issues with Norton (that I can recall).

    Is there a log file I can look up and upload to these forums to help narrow the issue?
    Last edited by ecko69x; 09 Nov 2014 at 22:00.

      My System SpecsSystem Spec

  2. #2


    It's possible that Kaspersky is just being a little too aggressive, but the first thing I'd do is just run memtest86+ overnight and see if that turns up anything.
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 1,536
    Win 8.1 Update x64


    I had this problem in my previous PC, found that total RAM installed should meet the minimum/recommended requirements of the game - that was what caused my problem. Other problems I could think of is AV causing crashes (high memory usage) as asvent pointed out, game not installed properly, faulty RAM.
    Did you install all the Windows Updates available?
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  4. #4


    Posts : 23
    Windows 8.1


    Quote Originally Posted by visruth View Post
    I had this problem in my previous PC, found that total RAM installed should meet the minimum/recommended requirements of the game - that was what caused my problem. Other problems I could think of is AV causing crashes (high memory usage) as asvent pointed out, game not installed properly, faulty RAM.
    Did you install all the Windows Updates available?
    Well, I have 16GB of RAM so I don't think the issue is that. I have installed all the Windows updates (just checked it yesterday).

    Only thing I haven't done is a memtest but this issue just happened recently.
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  5. #5


    Posts : 123
    Windows 8.1


    That is almost certainly symptomatic of overheating, usually the CPU or GPU where so much heat is generated.

    I would install some software that monitors the temperatures in the CPU and GPU. If the MOBO does not have that already.

    If the CPU or GPU temperatures reach around 90C plus then that's your problem. It can affect other components as well.

    It will mean some servicing like cleaning out fans, possibly replacing fans, filters, ventilation grills etc. possibly re-attaching the heatsinks and so on.
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 1,536
    Win 8.1 Update x64


    As Helmut suggested, i think that'll be the one first you might look into. I didn't even give it a think, may be i was pondering about the issue that caused me headache
      My System SpecsSystem Spec

  7. #7


    Posts : 23
    Windows 8.1


    I exited Kaspersky and was monitor temps. It crashed and the temp for the GPU was only 60C and the CPU was 45.
    Last edited by ecko69x; 11 Nov 2014 at 16:49.
      My System SpecsSystem Spec

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