Windows 8 and 8.1 Forums


Any 3D game will crash

  1. #1


    Posts : 22
    Windows 8.1

    Any 3D game will crash


    Hello, any game that uses any sort of 3D rendering will always crash on my computer. It will run fine, I can set the graphics high, but it will always crash. Looking for something to start working on improving this.

    I'm using an Nvidia Geforce 770 with the latest drivers installed.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Hey,

    If you post the results of the tool, we might be able to make some suggestions:

    Blue Screen of Death (BSOD) Posting Instructions

    The 1st one for now is to uninstall any 3rd party antivirus. Set Windows Defender and Windows Firewall to Auto.
      My System SpecsSystem Spec

  3. #3


    Posts : 22
    Windows 8.1


    Windows defender set to auto.
    Any 3D game will crash Attached Files
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Oh good. Your system has been crashing a lot. Usually not good, but with me on your side, it actually is. It enabled me to see the system in the detail I need.

    So we will give system perfect stability to start with.

    Since you removed Avira, that might have been enough already to do it. Let's look at your memory.

    Please attach CPU-Z screenshot of 1st tab, one of Memory tab and one for each stick of RAM of the SPD tab.

    When done posting, uninstall (better for now) or update PenTablet software:

    PTSimBus PTSimBus.sys Wed Jun 17 22:20:48 2009 (4A39A480)
    PTSimHid PTSimHid.sys Fri Jun 22 03:20:14 2012 (4FE41CAE)

    Uninstall AVG Secure Search:

    AVG-Secure-Search-Update_0214c c:\users\OMITTED\appdata\roaming\avg 0214c campaign\avg-secure-search-update-0214c.exe /prompt /mid=53dadedb819047d2a110b95e6f474d2a-187a18c2f61f1403faf1d93ea566ff2e9db0c9c5 /cmpid=0214c OMITTED\OMITTED HKU\S-1-5-21-1981090309-1873253317-4249229485-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
      My System SpecsSystem Spec

  5. #5


    Posts : 22
    Windows 8.1


    Yeah, my system has been crashing. You were actually helping me in the BSOD forum earlier: https://www.eightforums.com/bsod-cras...-bsod-s-2.html

    CPU-Z Screenshots:
    Click image for larger versionClick image for larger versionClick image for larger versionClick image for larger version

    I can't figure out how to remove PTSimBus.sys or PTSimHid.sys
    I've uninstalled any tablet drivers through the Control Panel and Device Manager, but they still come up in search.

    I can't find avg 0214c campaign or avg-secure-search-update-0214c.exe anywhere, there's no sign of AVG Secure Search other than a few empty folders.
      My System SpecsSystem Spec

  6. #6


    Posts : 25
    WIN8.1/Server 2012 R2/Win 7 Ultimate


    Random usually means over heating. I have mine over-clocked and if I run all 6 cores at 100% and temp rises above 80 degrees then there is a 70% chance of a crash on my machine. Need to put the voltage up a bit but that means more heat to get it stable.
    The hotter the cores the less efficient the power and the more volts you need to keep it stable.
      My System SpecsSystem Spec

  7. #7


    Posts : 22
    Windows 8.1


    Quote Originally Posted by veldthui View Post
    Random usually means over heating. I have mine over-clocked and if I run all 6 cores at 100% and temp rises above 80 degrees then there is a 70% chance of a crash on my machine. Need to put the voltage up a bit but that means more heat to get it stable.
    The hotter the cores the less efficient the power and the more volts you need to keep it stable.
    I'm not overclocking, and my temp usually hovers around 40 degrees while playing a game, so I doubt this is the problem.
      My System SpecsSystem Spec

  8. #8


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Hi kaywaf, it's kind of difficult to diagnose gaming issues without any system specs. That said, can you tell us what they are? This is what I've gleaned thus far...

    • Processor (i7-3770)
    • RAM - Amount (16 gig)
    • GPU - (Nvidia Geforce 770)

    Very Helpful...
    • Games/Game - Example: Skyrim
    • motherboard
    • Hard Drive - type/size

    Click on my "System Specs" to get an idea.

    And is this a PC or laptop?

    Also, your AV shouldn't be causing any issues unless it's firewall is blocking the game's access to the internet.

    You can check this post here as it also applies to Windows 8/8.1: Tips on Troubleshooting Game Issues - Windows 7 Help Forums
      My System SpecsSystem Spec

  9. #9


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Most important things for this machine are surely what I posted about. All of it. But even more specifically: It's going nowhere without the PenTablet or Wacom software updated or removed. Just some helpful info.

    Once crashes do not happen anymore, then gaming will be good. Or at very least, then it can be looked at.

    Right now, trying to fix games is like changing a car tire to get going when the crankshaft is blown. heh
      My System SpecsSystem Spec

  10. #10


    Posts : 22
    Windows 8.1


    As I've said, any game using some sort of 3D rendering will crash at one point or another. It's probably related to the system crashes I posted about in the BSOD forum.
    My motherboard is a Gigabyte H77N-WIFI, and I have a Samsung EVO 250GB SSD as well as a Seagate Barracuda 3TB hard drive. Also it's a PC, not a laptop.

    I'm just completely baffled on how to uninstall PTSimBus/PTSimHid. All attempts to safely uninstall haven't done anything. Would just strait up deleting them be a bad idea at this point? I don't have any idea where else to go.
      My System SpecsSystem Spec

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Any 3D game will crash
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