Any 3D game will crash

kaywaf

New Member
Messages
22
Hello, any game that uses any sort of 3D rendering will always crash on my computer. It will run fine, I can set the graphics high, but it will always crash. Looking for something to start working on improving this.

I'm using an Nvidia Geforce 770 with the latest drivers installed.
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Oh good. Your system has been crashing a lot. Usually not good, but with me on your side, it actually is. It enabled me to see the system in the detail I need.

So we will give system perfect stability to start with.

Since you removed Avira, that might have been enough already to do it. Let's look at your memory.

Please attach CPU-Z screenshot of 1st tab, one of Memory tab and one for each stick of RAM of the SPD tab.

When done posting, uninstall (better for now) or update PenTablet software:

PTSimBus PTSimBus.sys Wed Jun 17 22:20:48 2009 (4A39A480)
PTSimHid PTSimHid.sys Fri Jun 22 03:20:14 2012 (4FE41CAE)

Uninstall AVG Secure Search:

AVG-Secure-Search-Update_0214c c:\users\OMITTED\appdata\roaming\avg 0214c campaign\avg-secure-search-update-0214c.exe /prompt /mid=53dadedb819047d2a110b95e6f474d2a-187a18c2f61f1403faf1d93ea566ff2e9db0c9c5 /cmpid=0214c OMITTED\OMITTED HKU\S-1-5-21-1981090309-1873253317-4249229485-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Yeah, my system has been crashing. You were actually helping me in the BSOD forum earlier: http://www.eightforums.com/bsod-crashes-debugging/41062-seemingly-random-bsod-s-2.html

CPU-Z Screenshots:
37515d1392504230-seemingly-random-bsod-s-yagblpe.png37516d1392504250-seemingly-random-bsod-s-mbxmeld.png37517d1392504262-seemingly-random-bsod-s-bhvjirj.png37518d1392504480-seemingly-random-bsod-s-0j6ydoj.png

I can't figure out how to remove PTSimBus.sys or PTSimHid.sys
I've uninstalled any tablet drivers through the Control Panel and Device Manager, but they still come up in search.

I can't find avg 0214c campaign or avg-secure-search-update-0214c.exe anywhere, there's no sign of AVG Secure Search other than a few empty folders.
 

My Computer

System One

  • OS
    Windows 8.1
Random usually means over heating. I have mine over-clocked and if I run all 6 cores at 100% and temp rises above 80 degrees then there is a 70% chance of a crash on my machine. Need to put the voltage up a bit but that means more heat to get it stable.
The hotter the cores the less efficient the power and the more volts you need to keep it stable.
 

My Computer

System One

  • OS
    WIN8.1/Server 2012 R2/Win 7 Ultimate
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-4960X Extreme 3.6 GHz, Socket 2011, Ivy Bridge-E
    Motherboard
    Asus P9X79 Deluxe
    Memory
    32GB Corsair Dominator Platinum CMD16GX3M2A1866C
    Graphics Card(s)
    Gigabyte GV-N78TOC-3GD, GeForce GTX 780 Ti
    Monitor(s) Displays
    HP LP2475w
    Screen Resolution
    1920x1200
    Hard Drives
    2x240GB Sandisk SSD, 2x3TB Segate 7200RPM
    PSU
    1500w Spider
    Case
    CoolerMaster HAF X
    Cooling
    Corsair Hydro Series H105
Random usually means over heating. I have mine over-clocked and if I run all 6 cores at 100% and temp rises above 80 degrees then there is a 70% chance of a crash on my machine. Need to put the voltage up a bit but that means more heat to get it stable.
The hotter the cores the less efficient the power and the more volts you need to keep it stable.

I'm not overclocking, and my temp usually hovers around 40 degrees while playing a game, so I doubt this is the problem.
 

My Computer

System One

  • OS
    Windows 8.1
Hi kaywaf, it's kind of difficult to diagnose gaming issues without any system specs. That said, can you tell us what they are? This is what I've gleaned thus far...

  • Processor (i7-3770)
  • RAM - Amount (16 gig)
  • GPU - (Nvidia Geforce 770)
Very Helpful...

  • Games/Game - Example: Skyrim
  • motherboard
  • Hard Drive - type/size
Click on my "System Specs" to get an idea.

And is this a PC or laptop?

Also, your AV shouldn't be causing any issues unless it's firewall is blocking the game's access to the internet.

You can check this post here as it also applies to Windows 8/8.1: Tips on Troubleshooting Game Issues - Windows 7 Help Forums
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom built by me
    CPU
    Haswell i7-4770K
    Motherboard
    Gigabyte G1 Sniper 5 (BIOS F9)
    Memory
    Corsair Dominator Platinum 32 gig (1866MHz)
    Graphics Card(s)
    Sapphire R9-280 Vapor X
    Sound Card
    Soundblaster ZXR
    Monitor(s) Displays
    NEC PA242W - 24 inch
    Screen Resolution
    1920 x 1200
    Hard Drives
    Samsung 512gig 850 Pro SSD (OS), Samsung 256gig 840 Pro SSD (photo editing), Western Digital Caviar Black 2TB HD
    PSU
    EVGA Supernova 1000 G2
    Case
    Cooler Master HAF X
    Cooling
    Corsair H100i Closed Loop Cooler
    Keyboard
    Logitech Wireless Wave
    Mouse
    Logitech Performance MX
    Internet Speed
    High Speed
    Browser
    IE11
    Antivirus
    Norton Security
    Other Info
    RAM Speed: 1866MHZ @ 9-10-10-27-2T, 1.5v
Most important things for this machine are surely what I posted about. All of it. But even more specifically: It's going nowhere without the PenTablet or Wacom software updated or removed. Just some helpful info.

Once crashes do not happen anymore, then gaming will be good. Or at very least, then it can be looked at.

Right now, trying to fix games is like changing a car tire to get going when the crankshaft is blown. heh
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
As I've said, any game using some sort of 3D rendering will crash at one point or another. It's probably related to the system crashes I posted about in the BSOD forum.
My motherboard is a Gigabyte H77N-WIFI, and I have a Samsung EVO 250GB SSD as well as a Seagate Barracuda 3TB hard drive. Also it's a PC, not a laptop.

I'm just completely baffled on how to uninstall PTSimBus/PTSimHid. All attempts to safely uninstall haven't done anything. Would just strait up deleting them be a bad idea at this point? I don't have any idea where else to go.
 

My Computer

System One

  • OS
    Windows 8.1
Delete all 3 files: avgtpx64.sys, PTSimBus.sys, PTSimHid.sys

Delete the subkey for each of them (all 3), found in Regedit at

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

Reboot.

Make sure you do that well or could be problems. It's not hard. Might have to look for subkeys a little.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Well, the games I tested (TF2, Tomb Raider, Sleeping Dogs) all crashed after about 30 minutes or less of playing. HL2 was okay, but I didn't play for very long. But I haven't had a BSOD yet, so fingers crossed I guess.
 

My Computer

System One

  • OS
    Windows 8.1
Well, the games I tested (TF2, Tomb Raider, Sleeping Dogs) all crashed after about 30 minutes or less of playing. HL2 was okay, but I didn't play for very long. But I haven't had a BSOD yet, so fingers crossed I guess.

That means that you have a temperature problem.

As a test to verify, open up the case and put a room fan blowing on the inside of it.

If games never crash like that, then you have an answer and should add more fans to the system.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
The fan seemed to help. I'll be getting some compressed air to clean it out and see if that helps any. I don't have much room in my case for more fans, so I want to make sure it's something that can't be fixed without it.
 

My Computer

System One

  • OS
    Windows 8.1
Scratch that last post. Games still crash while using the fan.
It don't think it's overheating at this point. The highest I've seen my GPU was 52 degrees and it while playing games it stays around 40.

Any suggestions for something else to try?
 

My Computer

System One

  • OS
    Windows 8.1
GPU is not the only component that temperature is critical for, but the test was good to do.

The basics...scan for malware with malwarebytes, uninstall programs that are not critical to you, maybe try another power supply if you have another machine to borrow one from with enough output power.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Scanned with malwarebytes, removed what it found, but the games still crash.
Unfortunately I have no spare power supply.
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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