Windows 8 and 8.1 Forums


Direct3d missing - Can't play Bioshock infinite

  1. #1


    Posts : 9
    Windows 8.1 64-bit

    Direct3d missing - Can't play Bioshock infinite


    Hello everybody

    So, i am missing direct 3d in my registry editor, and I think that is why I am having problems. The problem is that I can't run games for example when I start Bioshock infinite, after a couple of seconds or minutes it goes black. I've had this game installed on another computer with the same specs where it was working perfectly fine.

    at first it said I'm missing direct 3d. but when i tried to install directx again it said i already had the latest version.

    I have all the latest drivers for my devices, and a power supply on a 1000w

      My System SpecsSystem Spec

  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I've had games want to install older versions of DirectX when installing the game, usually DirectX 9. I just let them even if a newer version is already installed. As far as I know it hasn't caused me any issues. Your issue may be that the game is looking for an older version of DirectX or something that was in the older version but isn't in the newer version. Create a restore point, just in case, and try installing say DirectX 9. Or better yet, have a look for a DirectX folder on the game CD/DVD and install that if its there.
      My System SpecsSystem Spec

  3. #3


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Also, dxdiag.exe will show you versions of Direct3d are installed and working:

    Click image for larger version
      My System SpecsSystem Spec

  4. #4


    Posts : 9
    Windows 8.1 64-bit


    Bioshock should be supported by directx 11, and also i tried installing other versions of directx but it says that i already have a never version. so i cant install any other directx? As i said i'm missing direct3d and when the game closes sometimes it say that i am missing direct3d. but in dxdiag all directx features are listed as enabled, although in reg edit the folder direct3d is not there.
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 8.1 64-bit


    Click image for larger version
      My System SpecsSystem Spec

  6. #6


    Posts : 9
    Windows 8.1 64-bit


    My computer skills are limited, and i don't know if my feature levels are good or bad.
      My System SpecsSystem Spec

  7. #7


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by Glenngould View Post
    Bioshock should be supported by directx 11, and also i tried installing other versions of directx but it says that i already have a never version. so i cant install any other directx? As i said i'm missing direct3d and when the game closes sometimes it say that i am missing direct3d. but in dxdiag all directx features are listed as enabled, although in reg edit the folder direct3d is not there.
    Yes but does your Video card support DirectX 11? How old is the Video card?

    EDIT: disregard, your screenshot wasn't up when I started my post, I only saw it after I hit the post button and the page refreshed.
      My System SpecsSystem Spec

  8. #8


    Posts : 9
    Windows 8.1 64-bit


    My video card is from 2008, but i've played this game on another machine with the same video card and with no problems.

    -my videocard is ati radeon 4800 hd series.
      My System SpecsSystem Spec

  9. #9


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Nvidia GT 640 here, my feature set shows 11.0,10.1,10.0,9.3,9.2,9.1. The system tab of DXdiag shows DirectX Version: DirectX 11. I'm thinking yours only supports DirectX 10, not sure what that means, just an observation. It might be a good idea to check for and install any newer graphics drivers if available. Or even reinstall the current version.
      My System SpecsSystem Spec

  10. #10


    Posts : 9
    Windows 8.1 64-bit


    I have the latest graphic driver installed, and i have tried reinstalling mine completely. All in all i think the problem lies with my directx and i can't install a previous version because every time it just says that i have a never version. So once again i think the problem is that i am missing my direct 3d. So does anyone know how to reinstall directx? without screwing windows up?
      My System SpecsSystem Spec

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Direct3d missing - Can't play Bioshock infinite
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