Windows 8 and 8.1 Forums


Games for Windows Live connection error on 8.1

  1. #1


    Posts : 18
    Windows 8.1

    Games for Windows Live connection error on 8.1


    When I try to run the client, it tells me that there is a connection error, and I should check my internet connection. Well obviously, just the fact that I am able to post this thread shows that my connection is fine. I would like to reinstall the client, but it doesn't even show up in control panel to uninstall it. Any suggestions? Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Win8.1 Pro x64


    GFWL was a poorly implemented idea and is shutting down shortly, Games for Windows Live Shutting Down in 2014 - IGN
      My System SpecsSystem Spec

  3. #3


    Posts : 18
    Windows 8.1


    I hadn't heard that. I would still like to be able to play my games online in the meantime though.
      My System SpecsSystem Spec

  4. #4


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    While GFWL "may" be shutting down, I'm not sure how this would affect the on-line part integrated into Windows 8/8.1. I think that part remains to be seen.

    As for the error, I've been getting the same, but... that's because Microsoft released a new user agreement and wants you to sign in elsewhere and agree to it. There should be a link on the windows asking you to click here. Don't remember the exact details.
      My System SpecsSystem Spec

  5. #5


    Posts : 18
    Windows 8.1


    Yeah. I had to agree to something on Xbox.com, but I'm still getting the error.
      My System SpecsSystem Spec

  6. #6


    Posts : 18
    Windows 8.1


    "Connection error: Can't start the program. There may be a problem with your internet connection or the LIVE service.". It gives me the option to troubleshoot, view help file, or close the program. I've tried troubleshooting, all it does is retry the connection, and the help file is not helpful at all.
      My System SpecsSystem Spec

  7. #7


    Posts : 18
    Windows 8.1


    Believe it or not, I actually have solved the problem. I had an unrelated issue with updating Skype. Just like the GFWL program, it was not visible in uninstall a program in the Control Panel. After some poking around on Google, I found someone who was having the same issue. Someone posted a link to an MS Fix tool, that unfortunately I no longer have, but it wouldn't run on 8.1 anyway. After a bit more poking around, I found the same fixer that was compatible with 8.1, and I was able to successfully uninstall Skype so I could reinstall it and fix the error I was having. To my delight, I was also able to finally uninstall GFWL so I could reinstall it. After messing around with compatibility settings, it is finally running and I can download my games now. What a pain this was. I had given up looking for a solution to fix GFWL, but I hope if anyone else has the same issue, they will find this thread.
      My System SpecsSystem Spec

Games for Windows Live connection error on 8.1
Related Threads
I am completely new to Windows 8 since I installed it today, and when I went into the X-Box games app, I couldn´t see any of my purchased games from GFWL, what gives? It would only seem logical or doesn´t it?
Hey, I use a @Hotmail.com address to log into Windows 8. That way I get easy access to Skydrive and Contacts. I have connected my Facebook account and have access to that as well. I use Another @live.se address to log into my Xbox account and onto my Xbox. Somehow it would seem I can not...
I had no problems under Consumer Preview, but I can't get any of my GFWL titles to load at all with Release Preview! Latest version is installed (Apr '12) and Dirt 3, SSIV AE 2012, Bulletstorm all refuse to load. Dirt 3 and Bulletstorm start loading then give up. SSIV AE 2012 gives an error...
So I got Batman: Arkham City on Steam and installed it. Once it was loaded, I started it up, but the Games for Windows Live overlay never came up and as a result I have been unable to save me game. Just to make sure it wasn't a problem with the game, I went back and installed Arkham Asylum (which I...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook