Windows 8 and 8.1 Forums


FPS Problems with all games

  1. #1


    Posts : 11
    Windows 8

    FPS Problems with all games


    Hi all,

    I just bought a new computer last week. I grabbed one that was better than my old computer, but it is horrible with FPS(frames per second) on games (Skyrim, FF XIV, Divinity: Dragon commander all at 15-19 FPS)... even when I go low on the settings. My old computer was on windows 7, and I have seen mixed reviews on whether or not windows 8 handles games poorly.

    The specs of my new computer are as follows (sorry for any info that is not relevant):

    ------------------
    System Information
    ------------------
    Time of this report: 10/14/2013, 00:00:43
    Machine name: OMEGADK1
    Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: 700-049
    BIOS: 8.15
    Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
    Memory: 12288MB RAM
    Available OS Memory: 12244MB RAM
    Page File: 3941MB used, 13421MB available
    Windows Dir: C:\windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 64bit Unicode

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 8570
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x6611)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_1002&DEV_6611&SUBSYS_90C41B0A&REV_00
    Display Memory: 7892 MB
    Dedicated Memory: 2027 MB
    Shared Memory: 5865 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: SC350_S23C350H (HDMI)
    Monitor Model: S23C350
    Monitor Id: SAM0A36
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1191 (English)
    Driver Version: 12.105.8.0
    DDI Version: 11.1
    Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Driver Attributes: Final Retail
    Driver Date/Size: 10/6/2013 16:51:16, 1155264 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-2551-11CF-1D7C-CEB0BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6611
    SubSys ID: 0x90C41B0A
    Revision ID: 0x0000
    Driver Strong Name: oem57.inf:cb0ae41483dd2e4f:ati2mtag_R501:12.105.8.0ci\ven_1002&dev_6611&subsys_90c41b0a
    Rank Of Driver: 00E00001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Does anyone see something I do not? I feel like I should be able to play with good FPS on high.

    Any help is more than appreciated!

      My System SpecsSystem Spec

  2. #2


    Is this a laptop or desktop? What is the exact make and model?
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8


    It is a desktop computer. HP Envy 700-049
      My System SpecsSystem Spec

  4. #4


    Posts : 11
    Windows 8


    Any Ideas? This issue is really frustrating me...
      My System SpecsSystem Spec

  5. #5


    My house
    Posts : 148
    Windows 7 Home Premium x64


    Try updating the video drivers @ AMD Graphics Drivers and Software
      My System SpecsSystem Spec

  6. #6


    Posts : 11
    Windows 8


    Quote Originally Posted by nenad285 View Post
    Try updating the video drivers @ AMD Graphics Drivers and Software
    Thanks for the suggestion. My drivers are already up to date.
      My System SpecsSystem Spec

  7. #7


    My house
    Posts : 148
    Windows 7 Home Premium x64


    There is a chance Hyper-V is enabled which could be causing the FPS issues, if you open the charm menu (place mouse in top right corner of the screen) click on Search and type in Windows Features, click Turn Windows features on or off and once it finishes loading, see if Hyper-V is an enabled feature, if so disable it and reboot if required. Then check your FPS.
      My System SpecsSystem Spec

  8. #8


    Posts : 11
    Windows 8


    There was no Hyper-V in the list. Thank you for the suggestion.
      My System SpecsSystem Spec

  9. #9


    My house
    Posts : 148
    Windows 7 Home Premium x64


    I'm seeing your current resolution is set to 1920x1080, this card is in no means a 1080p gaming GPU with the titles you have mentioned and to me the FPS seems right with those games. Have you tried playing those games at 1280x720, that would be the best resolution for modern games for the HD 8570 when it comes to performance. I also tried looking up benchmarks on the card and unfortunately didn't find any besides a video AMD posted of BF3 getting 32-39FPS @ 720p high settings. Of course others may find the solution if my theory here is incorrect.
      My System SpecsSystem Spec

  10. #10


    Posts : 1,127
    Windows 8.1 Pro


    the 8570 is pretty low end. more meant for 720P gaming. I can't believe HP (well, actually I can) would package an i7 with this low-end card...
      My System SpecsSystem Spec

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FPS Problems with all games
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