Windows 8 and 8.1 Forums


Facebook Games Running Slow

  1. #11


    Posts : 7
    Windows 8


    Yes we are both running wireless. I will try using it with an ethernet cable and see if that makes any difference

      My System SpecsSystem Spec

  2. #12


    Ok... let us know.
      My System SpecsSystem Spec

  3. #13


    Wynnum Australia
    Posts : 466
    Windows-10-Pro-Build-11099.rs1-x64


    Quote Originally Posted by norepli View Post
    Quote Originally Posted by TONSCHUH View Post
    To use the same i-net-connection like your partner, doesn't mean that you are connecting to the same FB-Server, as it depends on which Server your profile got created as well and other things like cookies etc.
    So, are you using the same connection as your partner? If so, I missed that part. Anyway, did your partner do a speed test as well? If so, how does his/her results compare with yours?
    We are both connected via Gigabit-Switch to our Router (all wired) and use therefore the same I-Net-Connection. The cable length are pretty much equal as we have our machines beside each other. We both use Intel-NIC's and I even gave my wife the good PCIe-Intel-NIC I bought. Our I-Net-Speed is fine for both of us (ADSL2+ with ~15MBit/s down | ~1MBit/s up), even if Facebook is playing up. Sometimes FB is slow for both and sometimes only for one of us.

    Not every FB-Account or every FB-Game-(Account)Access ends up on the same server.

      My System SpecsSystem Spec

  4. #14


    Who are you TONSCHUH? Are you the actual "partner?" If so, then your response conflicts with your other partner who claims to be wireless and your statement of being slow for each other at times is very confusing too! So, rather than deal with the confusion, I will bow out and (hopefully) someone else can unravel this thread and get to the real issue for you and your partner. Good luck.
      My System SpecsSystem Spec

  5. #15


    Wynnum Australia
    Posts : 466
    Windows-10-Pro-Build-11099.rs1-x64


    Quote Originally Posted by norepli View Post
    Who are you TONSCHUH? Are you the actual "partner?" If so, then your response conflicts with your other partner who claims to be wireless and your statement of being slow for each other at times is very confusing too! So, rather than deal with the confusion, I will bow out and (hopefully) someone else can unravel this thread and get to the real issue for you and your partner. Good luck.
    I only tried to explain that the problem of the Thread-Starter is very common, as it happens to me and my wife as well. I doubt that it will make a (big) difference for the Thread-Starter, to change from wireless to wired, even that wireless connections are always not as good as wired ones. The Thread-Starter didn't mention that he has issues in general with his I-Net-Connection, so I think we can assume that there should be everything fine, especially as his speed-test results are more then enough for playing Facebook-Games.

    He should maybe ping / tracert the connection to facebook, to see where the delay is happening.

      My System SpecsSystem Spec

  6. #16


    I honestly don't see how you can apply those assumptions to this thread. Just because "you don't think" that changing to wired might make a difference, why don't you just let the troubleshooting progress and then you could chime in with "I could have told you that"; however, if you read this thread thoroughly, you would have been able to understand that the OP did not have a problem running Windows 7 but now does have a problem running Windows 8 (both wireless). Now, there is a distinct possibility that their router may need a firmware update and/or there is something not right with the drivers for her Win 7/8 compatible hardware AND I'm trying to get there by taking one troubleshooting step at a time. However, because of you advanced knowledge of the network in question, I am inviting you to take over because I am bowing out due to the confusion your posts have introduced into this troubleshooting process. Please understand that I am not trying to be mean but the problem was made very clear from the onset (works on Win 7 but not on Win 8) and all of your assumptions are basically ignoring that possibility.
      My System SpecsSystem Spec

  7. #17


    Posts : 7
    Windows 8


    First off, can I clarify...im female
    Second, I appreciate everyones input. I am willing to try anything to get to the bottom of this issue
      My System SpecsSystem Spec

  8. #18


    Wynnum Australia
    Posts : 466
    Windows-10-Pro-Build-11099.rs1-x64


    Quote Originally Posted by norepli View Post
    I honestly don't see how you can apply those assumptions to this thread. Just because "you don't think" that changing to wired might make a difference, why don't you just let the troubleshooting progress and then you could chime in with "I could have told you that"; however, if you read this thread thoroughly, you would have been able to understand that the OP did not have a problem running Windows 7 but now does have a problem running Windows 8 (both wireless). Now, there is a distinct possibility that their router may need a firmware update and/or there is something not right with the drivers for her Win 7/8 compatible hardware AND I'm trying to get there by taking one troubleshooting step at a time. However, because of you advanced knowledge of the network in question, I am inviting you to take over because I am bowing out due to the confusion your posts have introduced into this troubleshooting process. Please understand that I am not trying to be mean but the problem was made very clear from the onset (works on Win 7 but not on Win 8) and all of your assumptions are basically ignoring that possibility.
    Ok, I let you troubleshoot with her.



    PS:


    I had this under Windows-7 as well. Should have mentioned it.



    PPS:


    Windows-8 has a better driver support straight out of the box then Windows-7.



    PPPS:


    She still didn't mention that her Internet is playing up in general, so you are guessing as well. Her speed-test looks good to me, but it doesn't tell us if there are fluctuating pings to Facebook / Zynga or even to the DNS-Servers etc. We also don't know something about the Signal-Strenght between PC and Router. To run some ping and tracery test and switching the wlan channels at the PCs and Router could help as well.


    PPPPS:


    Only as a side-note:

    Yesterday's ping to www.facebook.com = 31.13.70.7
    Today's ping to www.facebook.com = 173.252.110.27

    If you do a whois-look-up, you will see that this IP's belong to Facebook.

    Here are the IP-Ranges of Zynga: Click

    Here are some Ping-Test's and Tracert-Test's from my System, which will be completely different on the Thread-Starter's machine:

    Code:
    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.
    
    
    C:\Windows\system32>ping www.facebook.com
    
    
    Pinging www.facebook.com [173.252.110.27] with 32 bytes of data:
    Reply from 173.252.110.27: bytes=32 time=318ms TTL=237
    Reply from 173.252.110.27: bytes=32 time=318ms TTL=237
    Reply from 173.252.110.27: bytes=32 time=316ms TTL=237
    Reply from 173.252.110.27: bytes=32 time=318ms TTL=237
    
    
    Ping statistics for 173.252.110.27:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 316ms, Maximum = 318ms, Average = 317ms
    
    
    C:\Windows\system32>ping www.zynga.com
    
    
    Pinging zynga.com [184.75.160.52] with 32 bytes of data:
    Reply from 184.75.160.52: bytes=32 time=271ms TTL=241
    Reply from 184.75.160.52: bytes=32 time=271ms TTL=241
    Reply from 184.75.160.52: bytes=32 time=273ms TTL=241
    Reply from 184.75.160.52: bytes=32 time=273ms TTL=241
    
    
    Ping statistics for 184.75.160.52:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 271ms, Maximum = 273ms, Average = 272ms
    
    
    C:\Windows\system32>tracert www.facebook.com
    
    
    Tracing route to www.facebook.com [173.252.110.27]
    over a maximum of 30 hops:
    
    
      1     5 ms     5 ms     4 ms  RTA1046VW.home [192.168.1.1]
      2    28 ms    27 ms    27 ms  10.20.21.72
      3    30 ms    29 ms    27 ms  bri-sot-wic-csw2-tengi-4-4.tpgi.com.au [202.7.17
    3.249]
      4    28 ms    29 ms    29 ms  bri-sot-wic-crt2-gi-1-0-0.tpgi.com.au [203.29.13
    5.5]
      5    46 ms    45 ms    57 ms  syd-sot-ken-crt4-TG-10-2.tpgi.com.au [202.7.173.
    225]
      6    46 ms    45 ms    45 ms  syd-sot-ken-crt2-ge-5-0-0.tpgi.com.au [203.29.13
    5.213]
      7     *      249 ms     *     Vlan516.icore1.SQN-SanJose.as6453.net [66.198.97
    .33]
      8   251 ms   249 ms   249 ms  Vlan559.icore1.SQN-SanJose.as6453.net [209.58.11
    6.110]
      9   300 ms   299 ms   299 ms  vlan80.csw3.SanJose1.Level3.net [4.69.152.190]
     10   300 ms   299 ms   299 ms  ae-81-81.ebr1.SanJose1.Level3.net [4.69.153.9]
     11   304 ms     *      310 ms  ae-5-5.ebr1.SanJose5.Level3.net [4.69.148.137]
     12   300 ms   299 ms   299 ms  ae-1-100.ebr2.SanJose5.Level3.net [4.69.148.110]
    
    
     13   300 ms   299 ms   299 ms  ae-6-6.ebr2.LosAngeles1.Level3.net [4.69.148.201
    ]
     14   300 ms   299 ms   299 ms  ae-3-3.ebr3.Dallas1.Level3.net [4.69.132.78]
     15   300 ms   299 ms   299 ms  ae-7-7.ebr3.Atlanta2.Level3.net [4.69.134.22]
     16   302 ms   299 ms   299 ms  ae-73-73.ebr2.Atlanta2.Level3.net [4.69.148.254]
    
    
     17   300 ms   299 ms   299 ms  ae-2-52.edge5.Atlanta2.Level3.net [4.69.150.78]
    
    
     18   300 ms   299 ms   299 ms  FACEBOOK-IN.edge5.Atlanta2.Level3.net [4.28.26.4
    6]
     19   300 ms   329 ms   299 ms  ae2.bb02.atl1.tfbnw.net [204.15.23.210]
     20   316 ms   305 ms   337 ms  ae11.bb03.frc1.tfbnw.net [31.13.27.120]
     21   314 ms   313 ms   313 ms  ae3.dr04.frc1.tfbnw.net [31.13.27.61]
     22     *        *        *     Request timed out.
     23   316 ms   317 ms   313 ms  www.facebook.com [173.252.110.27]
    
    
    Trace complete.
    
    
    C:\Windows\system32>tracert 184.75.160.52
    
    
    Tracing route to 184.75.160.52 over a maximum of 30 hops
    
    
      1     4 ms     2 ms     3 ms  RTA1046VW.home [192.168.1.1]
      2    28 ms    27 ms    25 ms  10.20.21.72
      3    28 ms    27 ms    27 ms  bri-sot-wic-csw1-tengi-4-4.tpgi.com.au [202.7.17
    3.245]
      4    26 ms    25 ms    25 ms  bri-sot-wic-crt1-gi-2-1-0.tpgi.com.au [202.7.171
    .217]
      5    28 ms    27 ms    27 ms  bri-nxg-alf-crt1-POS-7-2.tpgi.com.au [202.7.171.
    253]
      6    86 ms    43 ms    45 ms  syd-sot-ken-crt3-te-13-1.tgpi.com.au [202.7.171.
    125]
      7    44 ms    43 ms    43 ms  syd-sot-ken-crt1-ge-0-0-0.tpgi.com.au [203.29.13
    5.145]
      8   224 ms   221 ms   221 ms  ge5-0-5d0.cir1.seattle7-wa.us.xo.net [216.156.10
    0.37]
      9   224 ms   225 ms   277 ms  4.59.232.53
     10   272 ms   291 ms   273 ms  ae-32-52.ebr2.Seattle1.Level3.net [4.69.147.182]
    
    
     11   275 ms   275 ms   273 ms  ae-2-2.ebr2.Denver1.Level3.net [4.69.132.54]
     12   274 ms   273 ms   275 ms  ae-3-3.ebr1.Chicago2.Level3.net [4.69.132.62]
     13   271 ms   271 ms   271 ms  ae-1-100.ebr2.Chicago2.Level3.net [4.69.132.114]
    
    
     14   272 ms   273 ms   271 ms  ae-6-6.ebr2.Washington12.Level3.net [4.69.148.14
    5]
     15   272 ms   271 ms   271 ms  ae-5-5.ebr2.Washington1.Level3.net [4.69.143.221
    ]
     16   273 ms   273 ms   273 ms  ae-72-72.csw2.Washington1.Level3.net [4.69.134.1
    50]
     17   273 ms   271 ms   275 ms  ae-2-70.edge3.Washington4.Level3.net [4.69.149.8
    2]
     18   271 ms   273 ms   271 ms  ZYNGA-INC.edge3.Washington4.Level3.net [4.53.116
    .94]
     19     *        *        *     Request timed out.
     20     *        *        *     Request timed out.
     21   274 ms   273 ms   271 ms  184.75.160.52
    
    
    Trace complete.
    
    
    C:\Windows\system32>
    If you use for an example "ping www.facebook.com -t" or "ping Zynga | Play free online games with friends -t" or "ping 184.75.160.52 -t" or whatever IP you are connected to, then you are able to see if there are large up's and down's or even time-out's.

    If you get somewhere on your Tracert-Route strange Ping-Times or time-out's, then just ping this hop via "ping IP-Address -t" for awhile and see if the Ping-Times stay similar or if they go up and down all the time in large numbers or even time-out.

    You could try out another IP-Address from Facebook / Zynga out of their IP-Range, to see if it improve things. Therefore just type the IP-Address into your Browser-Field, where you would normally put the "www.blabla.com".

    You could do a Ping-Test via Pingtest.net as well, to see how your connection in general performs.

    Some User's have / had Problems with their I-Net under Windows-8, which was mainly driver-related as @norepli already mentioned, but in most cases there was a problem with the I-Net-Speed in general, which seems not to apply to your problem, as ~7 MBit/s are more then enough speed to play Facebook / Zynga-Games, if there is not somewhere a QoS-Setting applied to prefer your partner's computer, when you are both connected at the same time.

    Last edited by TONSCHUH; 25 Mar 2013 at 03:37.
      My System SpecsSystem Spec

  9. #19


    I have KC Communications as my provider and the max download I can get id 1Mbps when I should be getting 8Mbps, or your Wi-Fi card is awful/Not functioning

    I also have a HP Pavilion for rendering videos and it is super fast
      My System SpecsSystem Spec

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