Windows 8 and 8.1 Forums


Installing Steam causes windows to lock up, long boot time

  1. #1


    Posts : 3
    Windows 7/8

    Installing Steam causes windows to lock up, long boot time


    So I just installed Windows 8 on my system, and it was all going smoothly, until I got to installing Steam. After I clicked through a few menus, Steam finally started to install, but the progress bar never went up. If I tried to do anything else (Open task manager, stop the installation, etc...) everything would just lock up and I couldn't do anything.

    At this point my only option was to restart, so I did just that. After about an hour of waiting for Windows to boot back up, I gave up and tried to do a system repair. This failed too, so I just re-installed Windows 8. I tried this 4 times. The first few times I thought it was because I might have had incorrect chipset drivers installed, but even when I did get the correct ones, it had the same issue.

    At this point my only thought is that maybe I should do all available windows updates before I start installing steam? Otherwise, I'm out of ideas for getting this to work. It's also looking like this may be some sort of hardware failure, possibly ram?

    So has anyone else experienced this, or do you have advice?

    Motherboard: ASUS M5A99X EVO
    CPU: AMD Phenom II X4 955 3.2 ghz
    Graphics card: HIS ATI Radeon 7770, 1 GB ram
    Ram: 2 x 4GB(2 sets) G.Skill Ripjaws X series, total 16 GB

      My System SpecsSystem Spec

  2. #2



    Microsoft Student Partner
    Vrbovec, Croatia
    Posts : 9
    Windows 8 Pro x64


    I have Windows 8 on my PC since arrival on MSDN and since then my Steam client works fine.
    But yet difference is that my Win 8 is upgraded with latest updates.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 7/8


    Update:

    I ran Memtest86 last night, and it passed twice with no problems found. I tried installing windows updates after installing my chipset drivers, and windows did the *exact* same thing that it was doing when I tried to install steam. So It's not steam's fault, it seems like any time I try to install something that isn't a driver, it dies. Weird...... I just said screw it and put windows 7 back on for now, and of course, I had Windows + Steam up and running within an hour.
      My System SpecsSystem Spec

  4. #4


    Hello i had the exact same problem with steam I had the asus 970 evo. I also found that if you install your over clocking softeare and clock through the software the same thing happens, everything is updated as well as the drivers, software ect. I reinstalled eights about twice. I did find that you have to unpluge uneccesssay drives then boot the cd and use the refresh, takes a few goes to boot into disk. In the end i changed motherboards to msi 990fxa gd80, same problems. In the end removed oc genie clock through uefi (always) insyalled steam on another drive no problems.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 7/8


    Quote Originally Posted by justmork View Post
    Hello i had the exact same problem with steam I had the asus 970 evo. I also found that if you install your over clocking softeare and clock through the software the same thing happens, everything is updated as well as the drivers, software ect. I reinstalled eights about twice. I did find that you have to unpluge uneccesssay drives then boot the cd and use the refresh, takes a few goes to boot into disk. In the end i changed motherboards to msi 990fxa gd80, same problems. In the end removed oc genie clock through uefi (always) insyalled steam on another drive no problems.
    That would do it. I discovered that the problem was actually my hard drive a few days ago. I installd windows 7 on it again, which worked fine until I re-booted it for like the 3rd time. After that it wasn't even recognized by the BIOS as a bootable drive, and I knew it was toast. I installed windows 8 on a different drive and it works perfectly.
      My System SpecsSystem Spec

  6. #6


    Portland, Oregon, USA
    Posts : 182
    Windows 8.1 Pro x64, Windows Server 2012 R2 x64


    This definitely seems like it is probably due to the drivers you're using. could also be a possibility that something is wrong with your hardware. and yes, as a general recomendation, you should go ahead and install all Windows Updates marked as Important and Recommended (dont worry about the Optional updates, but feel free to get them if you want to). That's the first thing I do after installing any Windows OS. After that I make sure to install the most recent drivers for all my devices, and then double-check to make sure there arent any issues. using the most recent drivers is especially important when using a new OS like 8.

    With that said, Steam works fine for me. do you by chance have alot of programs running in the background? if so then do a clean boot and start Steam by itself. There are rare moments when Steam freezes up on me for a moment, but it usually fixes itself. if not, i just kill the process.

    Hope that helps!

    EDIT: responded in haste w/o reading the OP's last post, glad to hear you solved your problem!
      My System SpecsSystem Spec

Installing Steam causes windows to lock up, long boot time
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