Windows 8 and 8.1 Forums


Problem with Xbox Games app

  1. #1


    Posts : 12
    Windows 8 Pro

    Problem with Xbox Games app


    Hi all,

    I just installed Windows 8 Pro onto my Dell Inspiron Duo. I've got a weird problem with the Games app. My avatar is grayed out and when I click on "View Profile" it tells me "Cannot connect to Xbox. Please try again later." The confusing bit is that I am signed in, no problems, with a working internet connection. Any idea as to what is going on?

    Reth

      My System SpecsSystem Spec

  2. #2


    Welcome to EightForums, Rethgif. And fellow Ill-in-noisian.

    Try SFC /SCANNOW Command - Run in Windows 8

    Please let us know if that fixes it.
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows 8 Pro


    Thanks for replying. It didn't work unfortunately I ran it 3 times. Nothing.
      My System SpecsSystem Spec

  4. #4


    Posts : 12
    Windows 8 Pro


    I also forgot to post a pic of what the screen looks like. Here it is.
    Attached Thumbnails Attached Thumbnails Games app.jpg  
    Last edited by Rethgif; 26 Nov 2012 at 02:36.
      My System SpecsSystem Spec

  5. #5


    United States
    Posts : 650
    Windows 8.1 Pro, iOS 7.1, Elementary OS


    Quote Originally Posted by Rethgif View Post
    I also forgot to post a pic of what the screen looks like. Here it is.
    Having the same problem.
    Maybe it is just an internet bug? hmmm...
      My System SpecsSystem Spec

  6. #6


    It's probably greyed because it can't sign in. Might be MS regional server. You two are in the same time zone. Have you both checked your MS account to make sure all is ok?

    EDIT: That your Xbox account is included in your MS account?
    Last edited by HippsieGypsie; 26 Nov 2012 at 11:20.
      My System SpecsSystem Spec

  7. #7


    Posts : 12
    Windows 8 Pro


    How would I go about doing that and what am I looking for? Is there something I need to change on my Duo or my MS account? It's so weird. I can play Windows Live games just fine on my Duo and it says I'm logged in. My gamerscore even updates. The Games app is all screwed up lol
      My System SpecsSystem Spec

  8. #8


    That is weird for sure! I think all MS acounts like Xbox, Live, MSDN, etc are connected to one's MS account. You can log in to that account to see what's connectred. https://login.live.com/

    I think we can assume it's the app at this point, though. You may want to try uninstalling and reinstalling the app through the store.

    Hope that helps.
      My System SpecsSystem Spec

  9. #9


    Posts : 12
    Windows 8 Pro


    Thanks HippsieGypsie I checked my MS account and changed a few things. Hopefully those changes fix it. If not, I hope it's just a bug or something that can easily be fixed with an update.
      My System SpecsSystem Spec

  10. #10


    Posts : 12
    Windows 8 Pro


    Ok, so I got this email tonight and my Games app problem is fixed. I have no idea how or why but I'm glad it finally works properly
    Attached Thumbnails Attached Thumbnails 50b48c1cd535cf4159000027.jpeg  
      My System SpecsSystem Spec

Page 1 of 3 123 LastLast
Problem with Xbox Games app
Related Threads
can you use a joystick controller for Xbox games on windows 8.1 and if so what controller do I buy? :confused: I"m kinda new to xbox on pc and am not sure what controllers the games will work with ...
I have downloaded some basic games like Solitaire, Mah Jong, and Freecell. Every time I run them, the app tries to communicate with my Xbox. It just happens that I don't own an Xbox. Is there any way I can configure the games so they don't try this rather futile communication?
Xbox Music and Games in Software and Apps
So I created a playlist in xbox music and now I want to delete it. When I right click it, it gives me the option to delete it and nothing happens. I've forced closed the app by dragging the top. I've deleted every song in there and went to delete it and didn't work. How can I delete it?
I was just wondering as I am new to Windows 8 and Xbox...can you actually play the games that have the "Xbox" label on top that you download from windows store onto your Tablet/PC on your Xbox? I checked for some of them in the game download section on the Xbox but could not find them.
Hi All - I was under the impression that the Games App on my Windows 8 Pro desktop and on my Surface would work in a similar fashion to my windows 8 phone's game app. Whereas all games are located and tracked in the app. Unless I'm missing something the Games App in Windows 8 only tracks and...
hey all.. im new here!! great forum by the way! :party: now for my prob: when i install win 8 i didnt fill the correct user of my xbox 360 and now i dont know how i change to the right user. i talk about the games app that come with the windows. (i didnt find the smartglass app that...
Solved XBox live games in Gaming
Don't understand what the error message means. Please enlighten me. 6446 Hope you can see the screenshot. t-4-2
Eight Forums Android App Eight Forums IOS App Follow us on Facebook