Windows 8 and 8.1 Forums


WAN Miniport devices problem in windows 8

  1. #1


    Posts : 7
    win 8

    WAN Miniport devices problem in windows 8


    Hello
    after I upgraded my windows 7 to windows 8 pro I had this problem . There are four devices that have a yellow exclamation mark showing in the Device manager.they are WAN Miniport (IKEv2 / L2TP/PPTP/SSTP)

    All of them show this error: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
    I don not know what these devices do or how to fix it .. I
    have also problem in Merto apps they cannot connect to the internet even though I can browse and download .. I do not know if those WAN Miniport devices cause this problem
    can you help me please ?
    Click image for larger version

      My System SpecsSystem Spec

  2. #2


    Posts : 7
    Windows 8


    Quote Originally Posted by jwd2012 View Post
    Hello
    after I upgraded my windows 7 to windows 8 pro I had this problem . There are four devices that have a yellow exclamation mark showing in the Device manager.they are WAN Miniport (IKEv2 / L2TP/PPTP/SSTP)

    All of them show this error: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
    I don not know what these devices do or how to fix it .. I
    have also problem in Merto apps they cannot connect to the internet even though I can browse and download .. I do not know if those WAN Miniport devices cause this problem
    can you help me please ?
    Click image for larger version

    I have the same problem. I don't know where they came from.

    Any idea what's going on?
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    windows 8.1


    me to, just now checking my device hardware, there is information about wan miniport, i don't know why they appear there

    because after finish installing windows 8.1 i never seen this device

    just wondering why they appear now in my windows 8.1?
      My System SpecsSystem Spec

WAN Miniport devices problem in windows 8
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