Windows 8 and 8.1 Forums

Printer not installed

  1. #1

    Posts : 2
    Windows 8 RC

    Printer not installed

    Hello all,
    Only recently installed W8RC. I have an issue when trying to print...
    I have a Samsung CLP-310 Colour Laser Printer. I have installed all the newest drivers, it appears in the devices and prints a test page. However it does not print from any application, including the windows printer troubleshooting system, which says it should be running fine.
    From IE9 I get: Script Error: res://ieframe.dll/preview.js
    From Notepad I get: The handle is invalid.
    From Word I get: We couldn't print because there doesn't seem to be a printer installed :-(
    (Yes, with the sad face as well!)
    I also have an Inkjet printer which prints fine from these applications.
    I can't figure it out - have any ideas?
    Sincere regards,

      My System SpecsSystem Spec

  2. #2

    Posts : 2
    Windows 8 RC

    Just fixed it, thanks to Julio Franco at Samsung printer driver, Windows 8 fix - TechSpot Forums

    Go the Devices > Printers > Right-click on the device icon and select Printer Properties. Select the Ports tab. Then unselect the option "Enable bidirectional support".
      My System SpecsSystem Spec

  3. #3

    Welcome to the forum, rcarmichael.

    Glad you were able to fix. Thanks for posting the method and results.

    Perhaps you would care to mark this thread solved.
      My System SpecsSystem Spec

  4. #4

    Sorry. I see you marked it solved.
      My System SpecsSystem Spec

Printer not installed
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