Dell BluetoothTravel Mouse stopped working

Chris 1000 Oaks

New Member
Messages
6
Any thoughts. My Dell Travel Mouse has been working fine until last weekend when it stopped responding. First, I thought it was the batteries, but it simply would not work on my Dell XPS M1300 laptop running Windows 8 Release Preview. I tried it on another laptop (running Windows 7) and it works fine. I have tried the usual, of uninstalling and reinstalling but nothing seems to work, although it still shows as being connected.

The driver is unchanged from when I was on Windows 7, namely v6.2.8400.0 dated 21/6/2006. I phoned Dell and they connected remotely to my laptop but after a cursory look, they decided they could not help as they are not trained on Windows 8, but were willing to transfer me to software assistance for paid Support.
 

My Computer

System One

  • OS
    Windows 8 Review Preview
    System Manufacturer/Model
    Dell XPS M1300
    Memory
    4GB
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