Windows 8 and 8.1 Forums


External hard drive disconnecting/connecting

  1. #1


    Posts : 176
    Windows 8.1 update 1

    External hard drive disconnecting/connecting


    I've had this problem for quite some time but now it has got a lot worse.

    I don't know what drivers I should check. I have clicked on 'update driver software' but it says it has the latest driver.

    I'm sure I've read that there is a problem with usb 3.0 and Intel?

    How do I know if I have the latest Intel driver?

    I have uninstalled the driver for the harddrive, restarted the laptop but it's still the same.

    Thanks
    Last edited by Autobahn; 19 Sep 2017 at 16:08.

      My System SpecsSystem Spec

  2. #2


    Is the drive powered or does it get its power from usb? Have you tried a usb2 port it sounds more like a power issue
      My System SpecsSystem Spec

  3. #3


    Posts : 176
    Windows 8.1 update 1


    Yes, it gets its power from usb, but yesterday I had two of the same external hard drives connected for over two hours and had no problem. I don't understand why it was really bad a few days ago yet yesterday there was no problem?

    Sent from my Swift 2 Plus using Tapatalk
      My System SpecsSystem Spec

External hard drive disconnecting/connecting
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