External hard drive disconnecting/connecting

Autobahn

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Member
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I've had this problem for quite some time but now it has got a lot worse.

I don't know what drivers I should check. I have clicked on 'update driver software' but it says it has the latest driver.

I'm sure I've read that there is a problem with usb 3.0 and Intel?

How do I know if I have the latest Intel driver?

I have uninstalled the driver for the harddrive, restarted the laptop but it's still the same.

Thanks
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 update 1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R special edition
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Firefox
    Antivirus
    Avast
Yes, it gets its power from usb, but yesterday I had two of the same external hard drives connected for over two hours and had no problem. I don't understand why it was really bad a few days ago yet yesterday there was no problem?

Sent from my Swift 2 Plus using Tapatalk
 

My Computer

System One

  • OS
    Windows 8.1 update 1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R special edition
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Firefox
    Antivirus
    Avast
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