Windows 8 and 8.1 Forums

Surface tablet

  1. #1


    Posts : 16
    Windows RT 8.1

    Surface tablet


    My dad gave me his Surface (I think it's 1st generation) & it has Windows 8.1 on it. I want to do a Factory Reset so I can truly make it mine.
    I am planning to use a Local Account & know I won't have access to OneDrive (not a big deal for me) but what else do I miss out on?
    When I do the Factory Reset, will it reset using 8.1 & do I need a Product Key?

    I sent an email to a few online computing magazines, but only 1 has emailed me back so far & the person was not much help.

      My System SpecsSystem Spec

  2. #2


    Posts : 16
    Windows RT 8.1


    After some reading & exploring, I did the Factory Reset & everything went smoothly. The tablet was reset using 8.1 & no Product/ID Key was needed. I did make a Microsoft Account, because from what I can tell, I cannot download from the Store w/o one.
    So the Microsoft Account is setup as Administrator & will seldom be used (I don't like using an Administrator Account for daily use). I did make a Standard Account which is also the Local Account & this seems to be working just fine.

    But I do have another question: while using my Standard Local Account & searching the Store, if I try to install any of the Apps, I get the message screen below. If I put in my password, would my Standard Local Account become a Microsoft Account or will I then be given the choice to use the Microsoft Account I already have?
    Attached Thumbnails Attached Thumbnails Screenshot.jpg  
      My System SpecsSystem Spec

  3. #3


    I answered that over here,

    Surface tablet - Windows 7 Help Forums
      My System SpecsSystem Spec

  4. #4


    N. Calif
    Posts : 2,523
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    I use the "Sign into each app separately instead" option and it works fine. It just means that when you want to install an app from the Store you will need to enter your MS account info. Not a big deal unless you plan to install lots of apps from the Store.
      My System SpecsSystem Spec

  5. #5


    Posts : 16
    Windows RT 8.1


    Thank you for the help & using the "Sign into each app separately instead" did work smoothly .
    Even Microsoft was no help, the reply I received was "Best advice is to use a Microsoft Account."

    I do have another question, though unrelated.
    How do I change my User Account Images?
    When I try in either account, I go to: Charms Bar>Settings>Change PC Settings>Accounts & under the Account picture, I tap Browse>This PC>Local Disk (C: ) & the only selection I see is Users.

    This is not where the picture I want to use resides. The picture I want to use is in the \ProgramData\Microsoft\User Account Pictures folder, same I used in 7. Why can I not get to this folder? Same happens when trying to "Add a folder" when trying to play a slide show on the Lock Screen; I cannot get past the choice of Local Disk (C: ).
    Attached Thumbnails Attached Thumbnails Screenshot.png  
      My System SpecsSystem Spec

  6. #6


    N. Calif
    Posts : 2,523
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    What happens if you click on "Go up"? That should take you to C:\, from there you should be able to navigate to where you want.
      My System SpecsSystem Spec

  7. #7


    Posts : 16
    Windows RT 8.1


    When I press "Go up", I get the same choices as before:
    & when I choose C: again, the choice Users comes up again. It's just a continuous loop.
    Attached Thumbnails Attached Thumbnails Screenshot.png  
      My System SpecsSystem Spec

  8. #8


    Posts : 16
    Windows RT 8.1


    I've tried:
    1. Creating a new account from the main Microsoft Admin account
    2. Making all accounts on this tablet Admin
    3. Resetting the tablet to Factory Settings
    but nothing has seemed to help. Can we not choose the Program Files or Windows folders?
      My System SpecsSystem Spec

  9. #9


    Posts : 16
    Windows RT 8.1


    I forgot to update this earlier.
    I did find a way to get the account picture I wanted. For some odd reason, the only choices I have is to put the pictures into the C:\Users folder or to create a new folder & put the pictures in there (I opted for the New Folder approach).

    Even talking to a lady at Microsoft support was not much help. She had no idea why I could only delve into the C:\Users folder & not the others under C:\ (ProgramData, Program Files or Windows).
      My System SpecsSystem Spec

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