Windows 8 and 8.1 Forums


Trying to Upgrade RAM to no avail

  1. #1

    Trying to Upgrade RAM to no avail


    Hey - I have been trying to upgrade my RAM to 16GB, rather than the stock 6GB, and it's not working.

    I'm running an Intel Core i5 5200U 2.20GHz CPU, currently with 6GB (4+2) DDR3 RAM @ 798MHz (11-11-11-28). My OS is 8.1.

    I bought a 16GB RAM set (8+8) which is DDR3 (11-11-11-28) and is compatible with 1066, 1333, and 1600MHz. I have tried several different setups and arrangements of the cards, but my computer is just not recognising either of the new cards. I've heard you need to change the BIOS to accommodate a RAM upgrade - and I tried that, but my BIOS isn't changeable. I can see it, but I can't change the RAM settings.

    I'm not sure what I'm doing wrong. Does anyone have any advice?

      My System SpecsSystem Spec

  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    How much RAM is supported by the Board ???
      My System SpecsSystem Spec

  3. #3


    I'm not sure. How to I find that out?
      My System SpecsSystem Spec

  4. #4


    Posts : 72
    8.1


    Cnet review and ArkLa Intel both say max of 16GB RAM. Isn't this a model that requires removing the keyboard etc. just to get to the RAM ?
      My System SpecsSystem Spec

  5. #5


    Nah I just undo about 14 screws and pop off the back cover. The RAM slots are right there, easy access.
    But if it supports 16GB max... why is it not even registering when I pop in just 8GB?
      My System SpecsSystem Spec

  6. #6


    Posts : 72
    8.1


    I'm inclined to say that the RAM is bad. Can You post a link to what You bought to make sure it's the right RAM for Your laptop. Truth is 16GB is Overkill. I run a 2x4 8GB set in My Lenovo G780 because I always have a second OS running in a VM, and I can't use anywhere near that amount with the limitations of the i5-3210m.
      My System SpecsSystem Spec

  7. #7


    I can post a picture of the package --- as I bought it in store, not online.Click image for larger version
      My System SpecsSystem Spec

  8. #8


    Does the BIOS see the new RAM? If the BIOS does not see it, Windows will not.
    Sometimes resetting the BIOS will pick up new RAM, if that is the problem.
      My System SpecsSystem Spec

  9. #9


    Posts : 72
    8.1


    I guess that You've already tried one module at a time putting it in the bottom slot ? There aren't any timing adjustments You can make on the OEM laptop MOBO. You can try what's suggested above, disconnect the power and remove the battery, then press and hold the power button down for 30 seconds.
      My System SpecsSystem Spec

  10. #10


    fireberd -
    Nope, my BIOS doesn't recognise either of the new cards. How do I reset it though?

    Bat-
    I've tried one at a time, inserting it alongside the older 4GB card. My BIOS only sees the old one when I do that. But it's entirely possible I didn't put the new one in the bottom slot -- that's the one closest to the motherboard, right? I put the 8 card where the 4 was located in the stock 4+2 setup.
      My System SpecsSystem Spec

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Trying to Upgrade RAM to no avail
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