Windows 8 and 8.1 Forums


PS/2 mouse stops responding, needs unplug and replug

  1. #1


    Indore
    Posts : 22
    w7-32 bit, w8-32 bit, w10-64 bit

    PS/2 mouse stops responding, needs unplug and replug


    SOLVED: (adding the solution to help others.) Problem was in the mouse. Brought new mice and the problem disappeared.
    ----
    using w8 for last 3 years. PS/2 3D Optical Mouse was previously working well ever since.

    recently I bought a new mouse exactly of the same kind, just from a different vendor (QHMPL - QMP-220)

    Ever since, the mouse stops responding at all at random intervals.
    I wasted hours figuring it out and found that I don't need to sign out or reboot or whatever,
    I just need to unplug and replug the mouse in the PS/2 socket,
    and then it starts working.

    I have not installed any driver for it, nor did the vendor provided any. It just uses whatever MS has provided as default.

    Several sites are mentioning several people facing similar problem, but none that I visited could provide a solution.

    My Keyboard is also PS/2, and is working well ever since, though people have reported same problem with their kbd also.

    What could be the mouse problem and please suggest solution for it.

    Thanks.
    --
    Rawat
    Last edited by vsrawat; 23 Feb 2016 at 11:10. Reason: adding the solution to help others.

      My System SpecsSystem Spec

  2. #2


    Austin TX metro area
    Posts : 638
    Windows 7 Pro 64bit [MS blue-disk set]


    You might have to return that mouse and get the exact make and model of the original working mouse, or, get one from Staples/Office-Max/Depot or Fry's Electronics.
    Last edited by RolandJS; 19 Feb 2016 at 10:46.
      My System SpecsSystem Spec

  3. #3


    recently I bought a new mouse...
    Why? And have you tried putting the old mouse back in to see what happens? If it now stops responding, it is your computer. If it works, it is the new mouse.

    Note that PS/2 is ancient technology. You may have to go with USB.
      My System SpecsSystem Spec

  4. #4


    Indore
    Posts : 22
    w7-32 bit, w8-32 bit, w10-64 bit


    This problem doesn't have a pattern. Some times it occurs 3-4 time a day, Sometimes it doesn't occur for 3-4 days.

    I bought new mouse because previous mouse was not working properly, so putting that mouse back and waiting for 3-4 days for the problem to occur will mess up with my work.

    pc has fixed no. of usb ports - 2 at front, 2 at rare, Now, my net dongle, tv tuner are already connected to usb sockets, only 2 will be left and if I put mouse, keyboard there, I will be damned if I need to put any pen drive or anything.

    of course, I can bring additional multiusb card, but that would be - first creating need which was not there, and then spending money to fulfill the need.

    Also, I have found that usb sockets needs regular use. otherwise they can jammed, or they even corrode, when I put my tv tuner in usb socket, every some 4-5 months, it stops working and I have just to unplug replug it and it starts working.

    2 ps/2 sockets are there which are lying unused and can't be used for anything other than keyboard and mouse, so I prefer to use ps/2 ports.

    And it seems to me that there is no benefit of using usb ports over ps/2 ports. If putting keyboard and mouse in usb ports will reduce power consumption, or will improve the accuracy of the devices, or will increase their lives, I am all game to usb port.

    In general, ancient technologies are more rugged and durable as compared with latest technologies which are fragile.

    Thanks for suggestion.
      My System SpecsSystem Spec

  5. #5


    Indore
    Posts : 22
    w7-32 bit, w8-32 bit, w10-64 bit


    Actually, I searched on net and found that ever since arrival of w8, several people are facing and reporting the same problem.

    That is why I reported hoping for a tried out solution.
      My System SpecsSystem Spec

  6. #6


    or they even corrode
    Nah! Not likely unless left exposed (nothing connected to them) to an excessively humid environment for a very long time. Dust, however, can collect in them as case fans can draw air (and dust into them). But again, not if something is connected.

    Of course, if something corrosive was spilled on them (cola, coffee, etc.) that could cause corrosion.

    More likely is just the (sadly) inherent problems USB interfaces often have. They just have not proven to be as reliable or "universal" as their designers planned. And this is not isolated to, or predominately with Windows 8. What happens when you unplug and re-insert is the system rediscovers new hardware and reconfigures the port and communications. Again - nothing to do with the physical properties of the connection.

    2 ps/2 sockets are there which are lying unused and can't be used for anything other than keyboard and mouse, so I prefer to use ps/2 ports.
    Well, nothing wrong with that.

    of course, I can bring additional multiusb card, but that would be - first creating need which was not there, and then spending money to fulfill the need.
    Well, they are not that expensive and external hubs do have their distinct advantages. For one, you can bring rear ports out front to a convenient location, like under your monitor. Also, if you get a self-powered hub (which you should), you don't overload the motherboard's controller by attempting to draw too much power through the motherboard's USB port. Note this is a common problem.

    In general, ancient technologies are more rugged and durable as compared with latest technologies which are fragile.
    No. Even as a general statement, that is just not true. What is true is PS/2 is not a "universal" I/O connection. PS/2 was designed specifically for keyboard and mice HIDs (human interface devices). So when a computer senses something connected to a PS/2 port, it knows it can only be a keyboard or mouse. Even the BIOS automatically knows how to interface with it. With USB, it could be any of 1000s of different things. And besides, USB is pretty ancient too.

    Anyway, it sounds like your new mouse may be faulty. So until you try another, it is "hurry up and wait".
      My System SpecsSystem Spec

  7. #7


    Indore
    Posts : 22
    w7-32 bit, w8-32 bit, w10-64 bit


    Thanks for useful info provided in detail. I will sure buy a new mouse and put it.

    Though it will be ps/2 again. :-) Actually your's and other above replied convinced me further that using ps/2 is better.
    Thanks.
      My System SpecsSystem Spec

  8. #8


    Actually your's and other above replied convinced me further that using ps/2 is better.
    Well, I did not intend to convince you PS/2 is "better". Frankly, I do believe USB is "better" - when it works properly. And most of the time, it does. And for sure, there are many more USB mice to choose from.
      My System SpecsSystem Spec

  9. #9


    Posts : 205
    Windows 8.1 64bit


    PS/2? I don't have any of those ports in my box. I would suggest (as above) getting a powered USB hub.
      My System SpecsSystem Spec

  10. #10


    PS/2? I don't have any of those ports in my box.
    Really? I just bought a brand new Gigabyte Z170 motherboard and even it has a combo (purple and green) PS/2 port to connect either a PS/2 keyboard or a PS/2 mouse as seen in this image.
      My System SpecsSystem Spec

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PS/2 mouse stops responding, needs unplug and replug
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