Windows 8 and 8.1 Forums


hardware acceleration disabled

  1. #1


    Posts : 6
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    hardware acceleration disabled


    hi, new to the board here...i have a problem with my laptop im hoping to get resolved here. heres my story....i have a hp laptop that originally had 8.1 64 bit. it was very slow so i researched how to downgrade to win. 7...i have 7 installed on it now, and it works great, except for this one issue....if i open a game, a box pops up and says accelerator hardware is disabled or that it needs a driver.... im thinking this means the chipset driver.... i looked on the hp support site, and they have win 7 drivers for this laptop, but the chipset drivers are all 64 bit, and this is a 32 bit win 7. though the laptop was 64. anyway... does anyone know how to solve this issue? any input will be greatly appreaciated. thanks.

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  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    It is talking about the GPU/APU.
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  3. #3


    Posts : 6
    7 home premium


    Quote Originally Posted by broe23 View Post
    It is talking about the GPU/APU.
    thanks. ill try it out... its my other computer and its updating right now.

    they want $30. i should have specified i need something free. thats alot to pay for something i dont know will fix my problem.dont have it anyway, im on a fixed income. thanks anyway.
    Last edited by tommyboy1; 21 Jan 2016 at 00:07. Reason: not free
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  4. #4


    Posts : 6
    7 home premium


    Quote Originally Posted by broe23 View Post
    It is talking about the GPU/APU.
    i know thats what its talking about, im asking how to fix it... not that in depth on computer problems, but research showed me thats what it was, i tried to download graphic drivers and so forth, but im thinking maybe its because it had win 8 64 bit, and since i reverted to win 7 32 bit that may be why i have the problem. you think so? that program i downloaded, i thought you had posted it, but it was posted on here as a recommended fix.
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  5. #5


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    It has nothing to do with the version of Windows. It has to do with the OS may not be able to take advantage of GPU Hardware acceleration for some reason.

    Run Dxdiag in Run. Run DirectX Diagnostic Tool

    Also check bios settings if it is onboard GPU.
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  6. #6


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    You really need to input exact model of your computer and also detailed spec's.
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  7. #7


    Not to intrude here

    Just thought after reading this..

    And I don't think this has anything to do with your issue, like broe23 said,

    but why not just install the 64bit version of windows 7. Especially since you did know you had 64bit before!

    And definitely install directx again like he also mentioned

    Specs!
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  8. #8


    Posts : 6
    7 home premium


    Quote Originally Posted by broe23 View Post
    It has nothing to do with the version of Windows. It has to do with the OS may not be able to take advantage of GPU Hardware acceleration for some reason.

    Run Dxdiag in Run. Run DirectX Diagnostic Tool




    Also check bios settings if it is onboard GPU.
    i ran that, it didnt fix it...... finally got it fixed though..... last night i went to device manager-update drivers. thats all it took.... now it works perfect. thanks.....
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  9. #9


    Posts : 6
    7 home premium


    Quote Originally Posted by brooksndun View Post
    Not to intrude here

    Just thought after reading this..

    And I don't think this has anything to do with your issue, like broe23 said,

    but why not just install the 64bit version of windows 7. Especially since you did know you had 64bit before!

    And definitely install directx again like he also mentioned

    Specs!
    i did install the direct x.... then i did update driver from device manager and all is well now. thanks.
      My System SpecsSystem Spec

  10. #10


    still don't have 64bit!
      My System SpecsSystem Spec

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