I have just upgraded my laptop to an HP Envy with Win 8.1. My problem starts when I insert a Photo DVD, open the image folders on it via file explorer and start selecting images to copy to an internal or external drive. Whilst I am doing so (and I could be selecting up to thirty plus images at a time) Windows captures the selected images and places them in a temporary burn folder before advising me I haven't got enough room on the Photo DVD for the files to be burned to it (all very logical). Why, though, is Windows capturing the selected images and placing them in a burn folder in the first place? As this happens virtually every time I try to copy any files from DVD to an internal/external drive the whole thing is becoming a right pain in the backside -especially as when I try to eject the Photo DVD, the whole system crashes .
I would be extremely grateful if anyone could enlighten me as to what the problem is here and if there is a way to overcome it. I should add that I have been using win 8.1 for over a year on a more modest HP Pavilion without a hint of a problem.
Thanks for reading.
I would be extremely grateful if anyone could enlighten me as to what the problem is here and if there is a way to overcome it. I should add that I have been using win 8.1 for over a year on a more modest HP Pavilion without a hint of a problem.
Thanks for reading.
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- HP Envy Notebook
- CPU
- i7-5500u 2.40Ghz
- Memory
- 12GB
- Graphics Card(s)
- Nvidia Geforce 940M, Intel HD Graphics 5500
- Antivirus
- Norton360