Windows 8 and 8.1 Forums

HP Peinter SCAN

  1. #1

    HP Peinter SCAN


    HP Office jet 7310, Windows 8(32)
    Printer works well with W7 drivers and or W8 drivers, HP sent me info on this driver. I print ok but cannot Scan. I get the message X windows(WIA)Scan. I think that means these drivers(?) are not loaded. I return to the download area and down load the full featured drivers for W7. Print function is ok but still no scan and a repeat of the WIX Scan. Where should I go now? Where is the correct drivers WIX supposed to be found?

      My System SpecsSystem Spec

  2. #2


    City of Burj Khalifah
    Posts : 273
    8 Release Preview, 7 Home Premium


    Welcome to EightForums billwhit1

    Sir, can we start to uninstall the driver again of your printer? After you have uninstall the driver restart your pc/laptop.

    And then go to this link Software & Driver Downloads HP Officejet 7310 All-in-One Printer - HP Customer Care (United States - English), open Driver - Product Installation Software their version is 13.1.0. Kindly cross check if it is the same version on your CD. If this one has a higher version better to use the latest, it will automatically detect from driver to printer.

    Now, after the installation if Scan still didn't work try to figure it out using the manual of the Printer for you need to set up the Scan manually.

    If the Scan still didn't work you need to check it now from the supplier of the printer of having a factory defect and might need of replacement.

    Let us know once you figure it out or not.
    Last edited by adamus; 12 Jul 2012 at 05:57. Reason: notes
      My System SpecsSystem Spec

  3. #3

    HP Printer SCAN


    I have done exactly that at least 10 times. I have had to go to downloads and delete many duplicates. My cd was the latest. I have the original book on the printer. This time it worked all the way. It is good to go. The only difference I think I have this time was a through purging of HP stuff.
    I thank you for your help and our good luck in stumbling in to the elusive fix.

    billwhit1
      My System SpecsSystem Spec

  4. #4


    City of Burj Khalifah
    Posts : 273
    8 Release Preview, 7 Home Premium


    Good to hear.

    You're most welcome sir.
      My System SpecsSystem Spec

HP Peinter SCAN
Related Threads
Solved How often should you do an sfc scan? in Performance & Maintenance
I had to do a reset because I could not run an sfc scan and couldn't repair or replace corrupt files with a dism scan. After the reset I did an sfc scan to make sure my laptop was ok before I started re-installing software. I wanted to create another system image so I did another sfc and again had...
sfc/scan now issue in Performance & Maintenance
Ran sfc/scan now couple of times. end result is 52410
Quick scan & Full scan in System Security
As a practice if a Quick scan detects something I fix it & then run a Full scan & a boot time scan. Avast just detected 1 infection. When the scan is complete I will fix it & do as I stated above. I really should run scans more often, as should everyone. 46771
Can't scan in Drivers & Hardware
Boy, there's no way to describe how much I dislike Windows 8. Anyway, just got a new desktop today and I can't get it to recognize my scanner. It prints fine. I've used the printer's CD driver and it freezes. I downloaded a driver and it freezes. I'd really appreciate some help and/or...
SFC Scan weirdness in Performance & Maintenance
this is what happens after i do a sfc scan ??? No clue is something in windows shut off by accident or tweaked to not get the standard blah blah blah about windows verified or repaired files whatever the message usually is after done scanning ?
Can't Scan in Drivers & Hardware
I have my HP 8500 Pro set up to print, but I cannot scan. Any word on how to do this? When I went to scan/fax, it says that I have no scanner hooked up. Any suggestions?
sfc scan in Performance & Maintenance
Curiously I performed the sfc/scannow and I found this error. I know the scan has fixed it.. Was that a major problem..Can anyone tell me what file was corrupted?
Eight Forums Android App Eight Forums IOS App Follow us on Facebook