Windows 8 and 8.1 Forums


Unable to access internet after installing Windows 8

  1. #21


    England, United Kingdom
    Posts : 65
    Windows 8.1 Pro 64-bit


    Did you already reinstalled the driver as i asked you before. from the Acer site windows 10 drivers
    Yes - I installed this a few times, but it doesn't seem to fix the problem, for some reason I'm still left with the same two errors:
    • PCI Data Acquisition and Signal Processing Controller
    • PCI Data Acquisition and Signal Processing Controller


    Downloaded the driver from the Intel link you gave, still the same problem. I also looked at every option available in device manager and found nothing related to a touchpad at all (that I could see). I also looked for Elan and Synaptics but couldn't find those words either. When searching I couldn't find them either.

    When I look in Control Panel -> Mouse -> Drivers I can only see one for "HID-compliant mouse", nothing at all for the touchpad- as if there isn't one there.

    Also If you ever venture into really seeing what you did have before, You can always consider using a program like Macruim Reflect Free to take a "backup image" of your whole computer right now (in windows 8) and then save that to a USB or DVD or External Hard drive, and then actually do aFactory Restore From Acerutility back to "terrible, spying, horrid" windows 10 and then run these programs and it will tell you exactly what you have driver-wise..
    That sounds extremely useful - I should have maybe thought to do something like this anyway when I formatted it. In truth, it was so long ago since I formatted a C drive and I do it so infrequently that I had forgotten the disk does it by itself and searched, found that I can do it manually from the disk and never thought twice that Windows would do it by itself. I've done it before from the exact same disk, but it was just a while ago.

    Really, I'd say it was down to partly a lack of thinking that got me here, I should really have taken note of the drivers, but I was in a perfect world where it would work straight away - Ha!

    Lastly, would you like me to post my firewall log of windows 8 and what it's trying to send out ? you may be interested in what windows 8 is trying to constantly connect to and send out from your computer as soon as you plug it in to the "internet".. hehe..
    That would be interesting, please if you don't mind. I assume you have 8.1?

      My System SpecsSystem Spec

  2. #22


    So you still don't have your drivers installed?? See what I'm saying..

    I thought those left over drivers were Intel management crap? haha
      My System SpecsSystem Spec

  3. #23


    England, United Kingdom
    Posts : 65
    Windows 8.1 Pro 64-bit


    Yeah - I don't think I'm going to be able to get the touchpad working then ....

    Also though - any idea what I can do about this popup that keeps appearing on my screen? It comes on every few hours and it's exceptionally annoying. If I'm in a full-screen application, it will minimise until the popup has finished or I get rid of it, I'm lost as to what to do to sort it out ....
    Attached Thumbnails Attached Thumbnails cmd.png  
      My System SpecsSystem Spec

  4. #24


    Posts : 660
    windows 8.1


    Yeah - I don't think I'm going to be able to get the touchpad working then ....
    Looks that you are not the only one.
    Problem with touchpad and Windows 8.1. Acer Aspire... - Acer Community - 288552
      My System SpecsSystem Spec

  5. #25


    England, United Kingdom
    Posts : 65
    Windows 8.1 Pro 64-bit


    Well I tried to install both the touchpad drivers you gave on page 2, restarted my computer and nothing changed. All I can say is - at least the original problem is solved. It's certainly a shame - but at least I'm not the only one.

    The only problem now is the CMD window that keeps appearing every few hours.
      My System SpecsSystem Spec

  6. #26


    Posts : 660
    windows 8.1


    The only problem now is the CMD window that keeps appearing every few hours.
    Findstr is a dos command to search text strings in files and also used in batchfiles.

    See: https://en.wikipedia.org/wiki/Findstr
    See: DOS Command Index

    I searched and looked for a "command or action" how to stop findstr but i could not find it.

    Did you run a batchscript or ? on your computer what could triggered this.

    Did you uninstall the packard bell\updater etc program which the system cannot find.
    What if you reinstall that program again so that the findstr can find it.
    And if the cmd message don't put up again uninstall it again if you don not need it.
      My System SpecsSystem Spec

  7. #27


    Sorry to intrude, but

    1. you have an ACER computer that is supposed to have pre-installed windows 10..

    2. you then apparently formatted and reinstalled windows 8 correct?

    3. then you started installing drivers...

    4. how the hell did packardbell updater come into this scenario? (assumed Acer used "Acer" software to update)

    (though Packrdbell may be a part of Acer or, Acer a part of Packardbell..)

    5. I guess you are going through this, all because you don't want windows 10..

    6. I'm hoping for the best for you!

    7. God luck!


    Click image for larger version



    Click image for larger version
      My System SpecsSystem Spec

  8. #28


    England, United Kingdom
    Posts : 65
    Windows 8.1 Pro 64-bit


    So basically .... it's a load of rubbish that I don't need. No idea at all how this got on.

    Did you uninstall the packard bell\updater etc program which the system cannot find.
    I can't find this at all in the Control Panel.

    I've checked the program files folders that brooksndun gave above, and neither even exist. Found nothing in program data or program files (x86) either. I ran a registry scan in CCleaner and removed a few registry keys, but none were relevant. I also searched the registry for 'packard' and found an HP registry key - for some reason. I tried to delete it and couldn't. Any ideas where else I could look?
      My System SpecsSystem Spec

  9. #29


    Posts : 660
    windows 8.1


    It seems that Acer has taken over Packard Bell see Acer Group

    Did you use any softwaresuite of the Acer website to check your system like Acer care center or updatesuite or ???.
    It could be that this software was originel from Packard Bell and so these files came on your system and as you said in the Registery.

    If you used a program maybe you could reinstall it and follow the procedure as i earlier suggested.
      My System SpecsSystem Spec

  10. #30


    England, United Kingdom
    Posts : 65
    Windows 8.1 Pro 64-bit


    I found a folder called CareCenter from C:/oem, which appears to be the problem as I found a load of debug logs from every time approximately it appears on the screen. I found the folder, it's called DriverSetupUtility, it might be from when I auto-detected the product, who knows. I certainly didn't intentionally install this on my machine. It was under Program Files/DriverSetupUtility - I looked for both acer and Packard Bell - there was an Acer folder in program data though.

    This is the batch file, it matches what I'm getting in my screen:

    Code:
    @ECHO OFF
    setlocal enableextensions enabledelayedexpansion
    GOTO CHECKACER
    :CHECKACER
    ECHO Checkacer >> FpCheckLog.txt
    for /f "delims=:" %%n in ('findstr /n /c:"<isFubdlrDone>" "c:\ProgramData\acer\updater2\updater2.xml"') do SET /a "location=%%n-1"
    for /f "tokens=*" %%l in ('type "c:\ProgramData\acer\updater2\updater2.xml" ^| more +%location%') do SET "var=%%l" & GOTO COMPAREACER
    :CHECKPB
    ECHO Checkpb >> FpCheckLog.txt
    for /f "delims=:" %%n in ('findstr /n /c:"<isFubdlrDone>" "c:\ProgramData\packard bell\updater2\updater2.xml"') do SET /a "location=%%n-1"
    for /f "tokens=*" %%l in ('type "c:\ProgramData\packard bell\updater2\updater2.xml" ^| more +%location%') do SET "var=%%l" & GOTO COMPAREPB
    :CHECKGW
    ECHO Checkgw >> FpCheckLog.txt
    for /f "delims=:" %%n in ('findstr /n /c:"<isFubdlrDone>" "c:\ProgramData\gateway\updater2\updater2.xml"') do SET /a "location=%%n-1"
    for /f "tokens=*" %%l in ('type "c:\ProgramData\gateway\updater2\updater2.xml" ^| more +%location%') do SET "var=%%l" & GOTO COMPAREGW
    :CHECKFD
    ECHO Checkfd >> FpCheckLog.txt
    for /f "delims=:" %%n in ('findstr /n /c:"<isFubdlrDone>" "c:\ProgramData\founder\updater2\updater2.xml"') do SET /a "location=%%n-1"
    for /f "tokens=*" %%l in ('type "c:\ProgramData\founder\updater2\updater2.xml" ^| more +%location%') do SET "var=%%l" & GOTO COMPAREFD
    :CHECKEND
    ECHO CheckEnd >> FpCheckLog.txt
    SET UPDATEDIR=%~dp0
    CHDIR %UPDATEDIR%
    Start /WAIT /B LiveUpdateChecker.exe -auto
    GOTO END
    :COMPAREACER
    ECHO CompareAcer >> FpCheckLog.txt
    ::ECHO !var! >> FpCheckLog.txt
    IF "!var!" == "<isFubdlrDone>True</isFubdlrDone>" (GOTO DELETETASK) ELSE (GOTO CHECKPB)
    :COMPAREPB
    ECHO ComparePB >> FpCheckLog.txt
    ::ECHO !var! >> FpCheckLog.txt
    IF "!var!" == "<isFubdlrDone>True</isFubdlrDone>" (GOTO DELETETASK) ELSE (GOTO CHECKGW)
    :COMPAREGW
    ECHO CompareGW >> FpCheckLog.txt
    ::ECHO !var! >> FpCheckLog.txt
    IF "!var!" == "<isFubdlrDone>True</isFubdlrDone>" (GOTO DELETETASK) ELSE (GOTO CHECKFD)
    :COMPAREFD
    ECHO CompareFW >> FpCheckLog.txt
    ::ECHO !var! >> FpCheckLog.txt
    IF "!var!" == "<isFubdlrDone>True</isFubdlrDone>" (GOTO DELETETASK) ELSE (GOTO CHECKEND)
    
    :DELETETASK
    ECHO Deletetask >> FpCheckLog.txt
    Start /WAIT /B SchTasks /Delete /TN ACC /F
    GOTO END
    :END
    ECHO End >> FpCheckLog.txt
    EXIT /B
    Removed this from the control panel, let's see how it goes .....
      My System SpecsSystem Spec

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Unable to access internet after installing Windows 8
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