Windows 8 and 8.1 Forums


All USB ports not working. Suspected USB driver issues

  1. #51


    haha.. man that just makes no sense..


    run

    sfc /scannow in a command prompt..

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  2. #52


    Posts : 35
    Windows 8.1


    Quote Originally Posted by brooksndun View Post
    haha.. man that just makes no sense..


    run

    sfc /scannow in a command prompt..
    Verification 100% complete

    Windows Resource Protection did not find any integrity violations.
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  3. #53


    good lord man.. haha.. did you ever try to uninstall the USB/chipset drivers from

    Add/remove programs?

    then reinstall the drivers chipset?
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  4. #54


    Posts : 35
    Windows 8.1


    Quote Originally Posted by brooksndun View Post
    good lord man.. haha.. did you ever try to uninstall the USB/chipset drivers from

    Add/remove programs?

    then reinstall the drivers chipset?
    Ill give it a go.
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  5. #55


    Posts : 50
    windows 8.1


    Unfortunately, your case of USB "driver corruption" isn't the typical case i've found that's often fixed with a few file tweaks. So i'm unable to help manually fixing the driver files

    That said, I agree with brooksndun
    > Uninstall any driver installation you find listed under Programs and Features
    > You can try reinstalling the chipset drivers found on the vendor website

    If you're having trouble installing Macrium, you can also try installing it in Safe Mode. To do so, you first need to set Microsoft installer (MSI) service to startup in Safe Mode. (Assuming Macrium uses the MSI installer. Am guessing it does)
    http://www.thewindowsclub.com/make-w...k-in-safe-mode
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  6. #56


    Posts : 35
    Windows 8.1


    Hey guys, so I've finally got Macrium installed, doing it in safe mode helped. It allowed the download manager to work, but then I could only install it with safe mode disabled.

    Now. I'm sorry if this is what you meant before brooksndun, but I do have two hard drives on this laptop, an SSD and HDD (SSD for OS and such). Would it be a good idea to make the recovery image on the HDD?
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  7. #57


    oh gooooood lord man...

    so you can only install macrium in normal boot up mode? safe mode?? yeah... you aren't "infected" with something.. ha.. jesus..

    What did you download? you pirate you ... haha..

    look, whatever.. when do you go home anyway? aren't you on vacation?

    for these purposes, you could use the secondary HD as a home for the image.. but it would format 1 of the drives.. so you would lose everything.. which it sounds like you will anyway.. you need a clean install.. I would get the idea the heck out of your head to try to fix your system as is.. you have something either eating from the inside, or tweaked/deleted/changed settings that are not worth finding at this point....

    You said you ran Eset online scanner? it may be time to go to Bleeping Computer and tell them what is going on and they have programs that run and see whats on your computer and then they tell you what to delete.. all for Free by the way..

    Are you willing to lose everything? It's time to delete your virus.. haha

    If you could even run Macrium, you would make an image of your system as is right now so you could always go back to your infected system if you wanted..

    but apparently you can't even install Macrium??
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  8. #58


    Posts : 50
    windows 8.1


    I had a thought.. and went back to skim the thread. Do you need an image backup? or do you just need a data file/folder backup? or do you need a backup at all?
    Quote Originally Posted by mynameisinuse View Post
    <snip>I do have two hard drives on this laptop, an SSD and HDD (SSD for OS and such). Would it be a good idea to make the recovery image on the HDD?
    Are you saying the OS is on the SSD and your data on the other drive? If so a reinstall on the SSD won't touch your data

    On the one hand, I think you only need to do an image backup if you might want restore (OS + data). You don't need an image backup if it's only data you're worried about here. On the other hand, you may appreciate the benefit of being able to do image backups on a periodic basis so one can restore corrupt systems. In which case, you might invest in a copy of Macrium or Acronis True Image.
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  9. #59


    Posts : 35
    Windows 8.1


    Yes the OS is on the SSD, but also doc's and such. The only thing I put on the HDD is Steam and games.

    Trust me brooksndun, I quit the pirate life before getting this laptop and I only get back home in 2 months.
    Also brooksndun whats Eset online scanner? Is Bleeping Computer a store? I have installed Macrium, sorry for not making it clear.

    Before my flight to Dubai, I did use my laptop to charge my dads phone. He thinks it was charging but I have no idea, I never looked at it. So this could have been the last time the USB's worked.

    I already got the files I wanted on disc. Isn't much I REALLY care for, just Uni work and save data.

    So... I'm ready to do a factory reset.
    Last edited by mynameisinuse; 30 Dec 2015 at 01:41.
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  10. #60


    Posts : 35
    Windows 8.1


    So problems fixed now.

    In windows 8.1 when you select restart while holding shift, windows will bring up some extra options, alternatively you can bring this up by hitting F3 on boot.

    Anyways I followed what the MSI support member told me to do, and "refreshed" my laptop. I think this set everything to factory default except it kept my user data files.

    Is this good enough or should I do a full reset to factory default?
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All USB ports not working. Suspected USB driver issues
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