Windows 8 and 8.1 Forums


All USB ports not working. Suspected USB driver issues

  1. #41


    Posts : 50
    windows 8.1


    Quote Originally Posted by mynameisinuse View Post
    But then again I tried this on whats listed as an unknown device, whats coming up as a warning.

    Whats an "enhanced" controller?
    By definition, USB 2.x controllers have the number 2 and/or the word "enhanced" in the device name. We were installing the drivers for your USB 2.x controllers. (enhanced was in the device name)

    Device Manager logs install/uninstall device attempts. The log file isn't easy to read.. but i understand some of it. Might give a better clue to your problem. Probably won't be able to review it get back to you till later this evening (is noon by me now)

    Upload this file from your computer and attach to your next post C:\Windows\Inf\setupapi.dev.log.
    It's the Device Manager install/uninstall logfile

      My System SpecsSystem Spec

  2. #42


    Posts : 35
    Windows 8.1


    Quote Originally Posted by ComputerGeek View Post
    Quote Originally Posted by mynameisinuse View Post
    But then again I tried this on whats listed as an unknown device, whats coming up as a warning.

    Whats an "enhanced" controller?
    By definition, USB 2.x controllers have the number 2 and/or the word "enhanced" in the device name. We were installing the drivers for your USB 2.x controllers. (enhanced was in the device name)

    Device Manager logs install/uninstall device attempts. The log file isn't easy to read.. but i understand some of it. Might give a better clue to your problem. Probably won't be able to review it get back to you till later this evening (is noon by me now)

    Upload this file from your computer and attach to your next post C:\Windows\Inf\setupapi.dev.log.
    It's the Device Manager install/uninstall logfile
    setupapi.dev.rar

    The log file was too big so I compressed it into a .rar, and no worries. Ill try and stay up till you get back. Almost midnight here. If not Ill probably be waking up in 9 or 10 hours.
      My System SpecsSystem Spec

  3. #43


    Computer Geek is awesome for helping..

    but this is absolutely ridiculous that your computer doesn't want to install the correct drivers for your model MSI Laptop. You either changed/uninstalled/tweaked or more likely got a virus/malware which deletes/renders your USB/chipset useless..


    this is ridiculous that's it's been over a week just to install drivers for a chipset??

    It's time for a Factory Restore that MSI should have built in..

    Some do not have Built in.. lets pray to god you have it. ha


    Click image for larger version



    Do you have anything MSI related on your computer to recover? It has to be a MSI program.. not the regular windows recovery..

    type MSI in Search Charm bar..


    Click image for larger version




    also try this..

    but backup all your documents and things you want cause it's gonna disappear!




      My System SpecsSystem Spec

  4. #44


    Posts : 35
    Windows 8.1


    Ill leave this as my last alternative brooksndun. If ComputerGeek cant figure it out I guess I'll have nothing left to try except restoring to factory defaults.
      My System SpecsSystem Spec

  5. #45


    If you just make a macrium image of your system with the CD's (if they are large enough to hold your image!) you can try this out right after you make the ;

    1. Recovery Macrium Cd

    2. Macrium Image..
      My System SpecsSystem Spec

  6. #46


    Posts : 35
    Windows 8.1


    Quote Originally Posted by brooksndun View Post
    If you just make a macrium image of your system with the CD's (if they are large enough to hold your image!) you can try this out right after you make the ;

    1. Recovery Macrium Cd

    2. Macrium Image..
    And I'd love to do that... if only it would install.

    When I try to install it, the installer opens for a second or less and closes immediately.
      My System SpecsSystem Spec

  7. #47


    Your joking right?

    So you can't install a program that is used by millions? That's what I'm talking about man.. you are infected..

    Did you download it from here?

    Welcome Macrium Reflect Free users





    you dont get this do you??

    Click image for larger version
      My System SpecsSystem Spec

  8. #48


    Posts : 35
    Windows 8.1


    Quote Originally Posted by brooksndun View Post
    Your joking right?

    So you can't install a program that is used by millions? That's what I'm talking about man.. you are infected..

    Did you download it from here?

    Welcome Macrium Reflect Free users





    you dont get this do you??

    Click image for larger version
    Yes i downloaded it from Macrium's website and no that is not the message I get. I managed to get a print screen of it.

    Here's what pops up.

    Click image for larger version

    Which I'm guessing is the download manager.
      My System SpecsSystem Spec

  9. #49


    ok untick the "run after install"

    and download it.. maybe you already did??

    and it just does nothing after it downloads?
      My System SpecsSystem Spec

  10. #50


    Posts : 35
    Windows 8.1


    Quote Originally Posted by brooksndun View Post
    ok untick the "run after install"

    and download it.. maybe you already did??

    and it just does nothing after it downloads?
    I don't think that's possible.

    I tried. I failed. Its too quick, even when I get my mouse in the right position.
    Last edited by mynameisinuse; 28 Dec 2015 at 02:13.
      My System SpecsSystem Spec

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All USB ports not working. Suspected USB driver issues
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