Windows 8 and 8.1 Forums


3 exclamation marks on Device Manager

  1. #1

    3 exclamation marks on Device Manager


    Hello,

    I just formatted my laptop and today I just picked it up. They fully format my laptop and only install standard software & drivers. Then when I got home, I found 3 exclamation marks on Device Manager. I tried to update the software but it can't be done. Any help is appreciated. Attached is the pic.
    Attached Thumbnails Attached Thumbnails 1.jpg  

      My System SpecsSystem Spec

  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    go to the OEMs website and download the driver packages for your PC
      My System SpecsSystem Spec

  3. #3


    https://www.asus.com/Notebooks/K551L...Desk_Download/

    That's my laptop page. But I don't know which drivers to download to get rid of my issue. Running Windows 8 now.
      My System SpecsSystem Spec

  4. #4


    Posts : 660
    windows 8.1


    For the PCI Data Acquisition and Signal Processing Controller you need the Intel® Dynamic Platform and Thermal Framework Driver
    You cand find it under Others on the link you placed in your post
    If you lucky the other 2 will also update.
    If not we will see further.
      My System SpecsSystem Spec

  5. #5


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Is the license they used, the one that matches that came with your laptop, or did theg use their own?

    Personally I would not use it, until you get the OEM version of Windows 8.1. Asus should be able to send you a clean copy of Windows 8.1 or 10, without the extra software that they are paid to load on customers systems.
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by lifetec View Post
    For the PCI Data Acquisition and Signal Processing Controller you need the Intel® Dynamic Platform and Thermal Framework Driver
    You cand find it under Others on the link you placed in your post
    If you lucky the other 2 will also update.
    If not we will see further.
    Thank you. Downloading and installing that solved it. It's weird that they didn't install this for me. A lot of it is missing too.

    Quote Originally Posted by broe23 View Post
    Is the license they used, the one that matches that came with your laptop, or did theg use their own?

    Personally I would not use it, until you get the OEM version of Windows 8.1. Asus should be able to send you a clean copy of Windows 8.1 or 10, without the extra software that they are paid to load on customers systems.
    I'm not sure but I think they use their own. My OS when I purchased this laptop from them was 8, then I update it to 8.1. I remember there's a Windows 10 upgrade at my notification bar. Then my laptop has bsod issues so I have to format it. When I got it back, my OS is back to 8 and have 140 pending windows update. I installed all as of yesterday, but no update to make it to 8.1. The Windows 10 upgrade notification that I used to see is now gone. Hmmm
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  7. #7


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Some of the Intel and older GPU/APU chipsets have been giving problems with 10.

    As for the nag being gone. They may have deleted the associated KB's.
      My System SpecsSystem Spec

  8. #8


    Central IL
    Posts : 3,468
    Linux Mint 17.2

    3 exclamation marks on Device Manager


    Always download your drivers from the Asus support website, before downloading them from say Intel, amd or Realtek. Never download them from some random site.

    As for the Android. I side load stuff on my Fire TV, with the Android SDK on my laptop. Linux is a lot easier, because you are doing it from the Terminal. Windows is a little harder, because Microsoft looks at Google as competition.

    You have to go into Settings and make sure it is set for MTP.
      My System SpecsSystem Spec

  9. #9


    Central IL
    Posts : 3,468
    Linux Mint 17.2
      My System SpecsSystem Spec

  10. #10


    broe23: I am a serious rookie at all this. The android has the device manager on it using that Fire TV.
    What does it mean "with the Android SDK on my laptop". If I downloaded LINUX do I have to remove Windows?

    I went to Settings and do not understand setting something for MTP.
      My System SpecsSystem Spec

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3 exclamation marks on Device Manager
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