Windows 8 and 8.1 Forums


HP Office Jet V40 Printing partial pages, OS Win8 64Bit

  1. #11


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Quote Originally Posted by Cyanide View Post
    Are you sure theres no other solutions?
    Hmm. Yep.

      My System SpecsSystem Spec

  2. #12


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    I have seen a similar issue with an older printer/all-in-one and a new computer, turned out the printer could not work with USB 3.0 ports on the computer, lost communication with it, changed the cable to a USB 2.0 port and all was good.
      My System SpecsSystem Spec

  3. #13


    Posts : 20
    Microsoft Windows 8 64-bit 9200 Multiprocessor Free


    So what would i need to acquire to be able to use the printer on my windows 8 laptop? @Berton
      My System SpecsSystem Spec

  4. #14


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    Usually machines will have both a USB 2.0 port and a USB 3.0 port, maybe 2 or more of each. On my USB 3.0 ports the center part is blue while the USB 2.0 ports are black, cables have a matching color. Frequently a USB 3.0 port will 'fall back' to USB 2.0 compatibility but if that does not happen and you do not have USB 2.0 ports you will need a newer printer. The downside of Notebooks/Laptops is there's usually nothing one can do to change hardware except for the few models that can have the video adapter changed. Most can have the RAM/memory upgraded and the HDD or SSD changed if needed but that doesn't speak to your issue. I've not yet seen a USB 3.0 adapter to USB 2.0.
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  5. #15


    Cross Plains
    Posts : 255
    Windows 10 Pro


    I work with HP Printers for a living. I normally work with just the laser types, but a lot of the same troubleshooting that works for the lasers often works for the inkjets as well.

    Ive seen this issue with laser types and the most common issues are either a firmware issue or a driver issue, and sometimes a software compatability error. Ive never heard of an issue like this with using a USB 3 port as most of them have a USB 2 compatability mode but it is possible.

    From what I am seeing in this thread, I am going to effort that it is a firmware problem caused by incompatability with the OS or software you are using since it is an older printer. There are certain models out there that just simply are not compatible with certain versions of Windows and there is nothing that can be done about it, for example with the Color LaserJet 3600 and Windows 7 or newer. Unfortunately likely they only thing you will be able to do is to purchase a newer model.
      My System SpecsSystem Spec

  6. #16


    Posts : 20
    Microsoft Windows 8 64-bit 9200 Multiprocessor Free


    Alright, thanks for both of your replies.

    Just a thought, if i printed from my old Netbook which was Windows 7 do you think it'd work? I used to print from it just fine before i bought this laptop in the past. I'll consider buying a newer printer eventually however.
      My System SpecsSystem Spec

  7. #17


    Posts : 123
    Windows 8.1


    I had an old HP Printer, of a similar age, supposedly compatible with Windows 8.1 but there was no full feature driver, just the basic driver within Windows 8.1. or from HP, useful features like ink volume were just not available. It worked fine but used too much ink.

    I just bought a new one almost exactly the same with network/wireless connection options. Cost less than a set of cartridges for the old one.
    It is hardly 'green' throwing away a perfectly good printer, but what else can you do. Don't bother with 'maybes', I used my old printer on USB3 ports, not a problem.
      My System SpecsSystem Spec

  8. #18


    Posts : 20
    Microsoft Windows 8 64-bit 9200 Multiprocessor Free


    Quote Originally Posted by Helmut View Post
    I had an old HP Printer, of a similar age, supposedly compatible with Windows 8.1 but there was no full feature driver, just the basic driver within Windows 8.1. or from HP, useful features like ink volume were just not available. It worked fine but used too much ink.

    I just bought a new one almost exactly the same with network/wireless connection options. Cost less than a set of cartridges for the old one.
    It is hardly 'green' throwing away a perfectly good printer, but what else can you do. Don't bother with 'maybes', I used my old printer on USB3 ports, not a problem.
    Im not 100% sure what your point is in this post, sorry.
      My System SpecsSystem Spec

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HP Office Jet V40 Printing partial pages, OS Win8 64Bit
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