Windows 8 and 8.1 Forums

Can't burn DVDs or CDs anymore

  1. #1

    Can't burn DVDs or CDs anymore

    I have a windows 8 laptop. It's a few years old. It has always worked great until recently. I cannot burn DVDs or CDs anymore. It plays them fine. It's a TSSTcorp CDDVDW SU-B08AB drive. When I look at the driver it says Windows did not start a related device driver. To learn more, click the Driver tab and then click Driver Details. It says the driver has the current software. If I'm trying to burn a cd sometimes it will burn around half of the songs and then say there's an error. Sometimes it plays those songs and sometimes it doesn't. It did let me make a Blueray DVD once recently that played fine but nothing since then. I've tried multiple programs for burning a DVD or CD and no luck so far. Are there any programs that would clash with the drive? Any suggestions?

      My System SpecsSystem Spec

  2. #2

    Posts : 50
    windows 8.1

    When I look at the driver it says Windows did not start a related device driver.
    If you right click the device in Device Manager->General tab. What is the device status? Is it working or is there an error code number?

    Download and run Filter Load Order Tool. Select your drive. Click Clipboard the paste the result into next post
      My System SpecsSystem Spec

  3. #3

    Thank you for the response. Device Manager says the device is working fine.

    This is what I got back from the tool you sent me.
    Filter Driver Load Order Professional software bus analyzers, USB, SCSI, iSCSI, SAS, ATA, ATAPI, Fibre Channel, and more!

    Upper Filter Drivers: No Upper Filter Drivers specified for this device.
    Device Object: TSSTcorp CDDVDW SU-B08AB
    Lower Filter Drivers: No Lower Filter Drivers specified for this device
      My System SpecsSystem Spec

  4. #4

    Posts : 25
    8.1 6.3.9600

    Hello Linz,

    This may be Of some help to you.

    I have the Fix for this it is in a reg Import
    to repair the upper and lower Filters reg entries.
    But Can not upload it here.
    Good Luck,
      My System SpecsSystem Spec

Can't burn DVDs or CDs anymore
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