Windows 8 and 8.1 Forums


weird unresponsive touch screen problem

  1. #1


    Posts : 5
    Windows 8.1

    weird unresponsive touch screen problem


    I have had an issue ever since Mike gave me his Windows 8.1 Asus tablet that once had a keyboard but he lost it and I can only use the tablet with touch screen options. He did a master reset and I logged in with my Microsoft credentials. After I did so, Windows 8 was no longer activated. I just went through the normal activation process and got Windows 8.1 activated. it took 12 tries because every time I called Microsoft and they said they were transferring me to the automated activation system, I got a "call cannot be completed as dialed" message. I had a correctly dialed phone number, it was just after they asked me to input two 3-digit numbers, is when the call cannot be completed as dialed error message. now since then, quite frequently, I get where the touch screen becomes very unresponsive. It is usually when the on-screen keyboard is up, the touch screen becomes unresponsive to most touches. Most, not all. I cannot minimize the on-screen keyboard or click on close on any window. No buttons work on any of the windows. I can move windows around, that is it. Sleep/lock screen does not work. screensaver does not work. The only thing that does is force shut down. But I am doing this frequently.

    Please help me remedy this

      My System SpecsSystem Spec

  2. #2


    Posts : 10
    Windows 8.1


    Hi, I'm not too sure if it is, but it seems like a similar problem to what I have been having on my Surface Pro 2. Before I go any further, do you know if at some point the tablet has over heated?
      My System SpecsSystem Spec

weird unresponsive touch screen problem
Related Threads
Hello everyone, I recently got the surface Pro running on full windows. Since I am mostly on the desktop environment, I noticed an obvious problem with the touch screen. All the icons are tiny and packed together. I can't pick an icon without accidentally picking the wrong button. Is this ...
Hi I think this may relate to updating this netbook from Win 8 to 8.1 (but I updated very soon after purchasing so not certain). Basically after several minutes of use, the Touchscreen doesn't respond to touch anymore. I can still use trackpad but no touchscreen. Is this a known issue and if...
I have an older tablet that I installed Windows 8 Enterprise. It has worked, for the most part, flawless for a single point touch interface. I had tried to enable pen flicks which did not work very well. I did this yesterday. I then re-disabled it and I don't recall having any issues...
Lots of freezing & some unresponsive touch in BSOD Crashes and Debugging
As the title states I'm having trouble with w8! I have posted logs , which have lots of conflicts and errors . Sorry, I do not know how to resolve myself. Any advice will be well received and very appreciated. Best wishes
Hi, I have an X220 Tablet and I am experiencing the following problem: When I rotate my screen, the touch and pen layer do not rotate correspondingly. That means that the touch input is not occurring when it should be. Example: I rotate my screen orientation from horizontal to horizontal...
hi everyone, i am a new one, i have one install problem. the touch screen is iltek, and it is work on the setup stage, (during the boot up), but when it is finish install, the touch screen not work at all...:cry:, i need to restart the tablet many time, some time it will lucky get recognize for...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook