Windows updates or AV updates-corrupt printer drivers?

edythe

New Member
Power User
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279
win 8, 64 bit PC
Brother(company) thinks Windows updates or Av program updates can corrupt Printer/scanner drivers - i have to reinstall entire program after the company tired to fix problem to no avail when printer/scanner stopped scanning... does that sound possible ? thanks so much !
 

My Computer

System One

  • OS
    Windows 8 (plain '8')
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    Browser
    CHROME & /OR AOL
    Antivirus
    McAfee ISS
    Other Info
    SuperAntiSpyWare/MalewareBytes
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