Solved Problem swapping wireless keyboard

maccal

New Member
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Location
Macclesfield, Cheshire UK
Hi all ! I have a Lenovo K450 desktop that came with a wireless keyboard and mouse. The keyboard has a couple of malfunctioning keys and I now have a new (identical model SK-8861) keyboard. I have found out :(where I should be able to delete and add new hardware in "settings" but it doesn't detect the new keyboard when I " scan for new remote devices". Does anyone have experience of swapping out wireless keyboards ?
 

My Computer

System One

  • OS
    WINDOWS 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo K410 ?
    CPU
    i5
    Memory
    8GB
HI have you un installed the old keyboard in the control panel, once that is done u may have to restart your laptop.
did new keyboard come with a software disc if it did then insert that and it should install the new drivers and get your keyboard back up and running I take it you have a mouse that still works
 

My Computer

System One

  • OS
    Windows 10 x64 Home Version 1803 (Build 17134).472
    Computer type
    Laptop
    System Manufacturer/Model
    HP 15-bw067sa
    CPU
    AMD Dual-Core Processor E1-7010(1.5GHz)
    Motherboard
    HP
    Memory
    4096MB RAM
    Graphics Card(s)
    AMD Radeon tm R2 Graphics
    Screen Resolution
    1366x768 Pixels
    Hard Drives
    Toshiba
    Case
    True Blue
    Cooling
    Fan
    Keyboard
    Prection Touchpad
    Mouse
    Built in with touch keyboard
    Internet Speed
    Fast
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
    Other Info
    Microsoft Office 365 new version: Fast Track Office 2016
    CCleaner
Problem swapping wifi Keyboard

Hi there !
Thanks for the help. As a PC user , part of my problem was that with no disc, if I deleted the driver and rebooted, I would have no means of re-enstating a new driver. In the end, a Lenovo techie gave me a procedure involving unplugging the dongle, powering off the kybd, holding down some function keys and reconnecting it all again. It worked fine. So..... If anyone has the same problem with a Lenovo wifi kybd I'd be happy to help out ! Thanks again.
 

My Computer

System One

  • OS
    WINDOWS 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo K410 ?
    CPU
    i5
    Memory
    8GB
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