Windows 8 and 8.1 Forums


what is the correct device name

  1. #11


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Going by those pics I would say you have a Broadcom BCM20702 chip in that device no matter what is stamped on the case. Those are the drivers I would install. I have an Intel Bluetooth chip and install Intel drivers but portions of the Bluetooth still install MS drivers. Bluetooth is such a generic hardware device that many different drivers often work.

    Click image for larger version

    I would uninstall all those random devices and reboot, see if they come back.

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  2. #12


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit
      My System SpecsSystem Spec

  3. #13


    canada
    Posts : 24
    windows 8.1


    Quote Originally Posted by avismile10 View Post
    Quote Originally Posted by popeye View Post
    Go to Device Manager and in the Details for the device look at Hardware ID, copy the first line and do a online search, should see results for what it really is.
    thanks
    but i might as well show that this is nearly impossible as a bluetooth device has more than one device in it as you can see in the attached images
    thanks for your help much appreciated
    just that i decided to go to the original manufacturers site and check it out and came out that the driver is the same for most devices so i just downloaded that
    (the reason i rather would take that is that for bluetooth i already have the driver just i knew that there should be more functions available)

    thanks anyway you guys are great
      My System SpecsSystem Spec

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what is the correct device name
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