Hello,
I just got a new PC, it was all working fine until just now - I've had it for less than a week.
It's the Asus G551JM Gaming Laptop with Windows 8.1 and using headphones through a jack.
I was listening to audio when all of a sudden the audio cut out. Naturally I looked under 'playback devices' to find Realtek was still the default and that sound was supposedly still coming out. I unplugged the headphones and the music played through the speakers as normal. Then I plugged the headphones back in to the jack and nothing. I tried a different pair of headphones and no luck. I thought it was the headphones so I tried them both in another device and they worked perfectly.
I really need help with fixing this issue as I work with audio, can anyone offer advice? Thanks.
I just got a new PC, it was all working fine until just now - I've had it for less than a week.
It's the Asus G551JM Gaming Laptop with Windows 8.1 and using headphones through a jack.
I was listening to audio when all of a sudden the audio cut out. Naturally I looked under 'playback devices' to find Realtek was still the default and that sound was supposedly still coming out. I unplugged the headphones and the music played through the speakers as normal. Then I plugged the headphones back in to the jack and nothing. I tried a different pair of headphones and no luck. I thought it was the headphones so I tried them both in another device and they worked perfectly.
I really need help with fixing this issue as I work with audio, can anyone offer advice? Thanks.
My Computer
System One
-
- OS
- Windows 8