Network Adapter Crashing

WindWall

New Member
Messages
9
Hello everyone,

I really need urgent help in this matter. I have been experiencing network adapter crashes for the past few weeks now and it's interfering with my gaming experience and regular usage.

What happens is the adapter starts to go nuts and it won't connect to websites (I couldn't access Google, but I could still access Facebook and Bing.) After a few minutes, the Wi-Fi icon on the taskbar disconnects from the network and displays a red X mark on it. I looked through Network and Sharing Center to see what's happening, it turns out that the Wi-Fi and the ethernet is disabled. I tried enabling countless of times but it just won't enable, so I restarted the computer. The restart process took much, much longer than normal and after around fifteen minutes, my computer displayed a blue screen. The bug check string only says: DRIVER_POWER_STATE_FAILURE and the computer boots itself normally.

I have contacted my computer manufacturer about it and they've told me to update my BIOS and my network driver. I updated it three days ago and tested it while playing a game and using the computer normally.

Right now it happened again and I don't have any leads to what is causing this. I have updated almost all drivers in my machine and it still happens at random intervals.

The only driver I could think of that's causing this is my Intel Graphics Driver because it's the only driver that I updated through Intel's main website and not my computer manufacturers website, but that's highly unlikely considering that the network adapter still crashes when I was playing a game on a freshly installed OS.

I really appreciate any help to try to fix this issue. Also, the name of my network adapter is Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter. Here is the minidump file when the computer blue screened at reboot: View attachment 071715-16328-01.rar
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP-15r110dx
    CPU
    Intel Core i5-4210U @ 1.70GHz
    Motherboard
    Hewlett-Packard 2211 (U3E1) (Haswell)
    Memory
    6GB Dual-Channel DDR3 RAM
    Graphics Card(s)
    Intel HD 4400 Integrated Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor on Intel HD Graphics Family
    Hard Drives
    Western Digital WDC WD7500BPVX-60JC3T0 750GB
    Keyboard
    Integrated Keyboard
    Mouse
    Generic Mouse
    Internet Speed
    30Mbps
    Browser
    Mozilla Firefox
    Antivirus
    Bitdefender Total Security 2015/Malwarebytes Premium
Did you try downloading the latest driver from Realtek
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
If your computer originally came with 7, which a lot of those units were spec'd out for Vista. Intel never thought about 8 at that time.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
As broe23 said, ensure your drivers are the latest, and directly from Realtek.

Microsoft's drivers tend to be the bare minimum required for base functionality and aiming for maximum compatibility.


Also, check if you're using any power saving modes in your network driver configuration. (under the advanced tab)

Capture.PNG


Turn off power saving modes if any are listed. Test if the problem persists. if it does, put all the changed options back the way they were.

Also, your antivirus could be causing problems, make sure McAfee (that's what your minidump showed you use) is configured to keep its hands off your network interfaces. A NIC filter driver could be causing the problem as well.
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense
Thank you for the replies.

I have thoroughly checked the Realtek website for any RTL8188EE drivers and I found nothing.

I have also checked for any power saving modes on my network driver configuration and they are all off.

I'm actually using Bitdefender Total Security 2015 and have not installed any McAfee software on my computer ever. Weird that the minidump showed that I use McAfee. Also, my computer came with Windows 8.1.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP-15r110dx
    CPU
    Intel Core i5-4210U @ 1.70GHz
    Motherboard
    Hewlett-Packard 2211 (U3E1) (Haswell)
    Memory
    6GB Dual-Channel DDR3 RAM
    Graphics Card(s)
    Intel HD 4400 Integrated Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor on Intel HD Graphics Family
    Hard Drives
    Western Digital WDC WD7500BPVX-60JC3T0 750GB
    Keyboard
    Integrated Keyboard
    Mouse
    Generic Mouse
    Internet Speed
    30Mbps
    Browser
    Mozilla Firefox
    Antivirus
    Bitdefender Total Security 2015/Malwarebytes Premium
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