Can't access admin tool of comcast modem

COKEDUDE

Member
Messages
53
Normally when you go to a default gateway of a modem or router you can access the devices admin tool. In my case with a comcast modem I was not able to access the admin tool until they reset it. I wasn't even to access the login page of the admin tool. It kept timing out. What are the reasons for the admin tool login page timing out? I have NEVER experienced this with any previous router or modem. Could someone be screwing with me and how?


Comcast Business | Set up and manage your Comcast Business Wireless Gateway
 

My Computer

System One

  • OS
    Windows 8
I don't have Comcast but do have Verizon and to access the setup page for that router, I have to enter an ID and password that Verizon provided me. The typical default IDs and passwords do not work. I suspect it might be the same with Comcast. I would check with them to find out.
 

My Computer

I don't have Comcast but do have Verizon and to access the setup page for that router, I have to enter an ID and password that Verizon provided me. The typical default IDs and passwords do not work. I suspect it might be the same with Comcast. I would check with them to find out.

Yes that is true. Unfortunately as I said I couldn't access the login page. This is what I'm talking about.

Comcast-Business-IP-Gateway-Login-10.1.10.1.png
 

My Computer

System One

  • OS
    Windows 8
All the modems I've used, including the ones furnished by Verizon, have a reset button on the case somewhere. You press and hold that button for 30 seconds or so, and the settings are cleared, including any logon ID and/or password that has been set.

But, I have no way of knowing what the defaults are for that router. You would need to talk to Comcast to get that information.
 

My Computer

Never been able to in the past. They lock them down, so that people do not bypass protocols.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
If that is an SMC, only the techs have the access to that area.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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