Windows 8 and 8.1 Forums


Unable to Install Printer

  1. #1

    Unable to Install Printer


    I cannot get my printer to install on my system, since I refreshed the system from about a week ago. It keeps saying "The Printer Installation Failed".

    Can someone please assist me on getting this issue fixed?

      My System SpecsSystem Spec

  2. #2


    You don't tell us which make and model printer you are using -- but my experience with HP printers doing this has required removing all trace of the previous HP software and the printer drivers, rebooting the machine, and then rerunning the HP-specific printer installer again. That usually requires that you do NOT reconnect the printer to the PC until you are prompted to do so. IF you try reinstalling with the printer already connect, it often will not work.
      My System SpecsSystem Spec

  3. #3


    I am sorry about that Mark Phelps. The printer is a Canon (MG3100 Series) MG3122 Printer. It's installed now, but I can't get the picture of the printer to show up like it did before I refreshed it.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,690
    Windows 3.1 > Windows 10


    see if cannon offers a cleanup tool - then follow the re-installation

    HP is good for your issue.. been around that block several times..
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by KYHI View Post
    see if cannon offers a cleanup tool - then follow the re-installation

    HP is good for your issue.. been around that block several times..
    Okay. Thanks, KYHI. I will try that tomorrow.
      My System SpecsSystem Spec

Unable to Install Printer
Related Threads
I have an old Laserjet 1012 that works on Windows 7 using Microsoft's Laserjet 3055 PCL driver. On Windows 8 when I select Add A Printer a Window open but after a moment there is a message that no printers were found. How can I access the printer driver that worked for Windows 7 so that I might...
Hi there When you first attach a USB Printer to W8 it will often install as a "USB Printer" but you won't be able to set it as default or use it as such. You need to actually Manually install your USB printer in most cases. Go via Control panel ==>devices and Printers ===> Advanced Printer...
Hi all, I am rarely using my HP OfficeJet 6300 which is connected (UTP) directly to my home network router. So most of the time it is turned off. When I turn on the printer everything seems to work fine, except for the fact that on my Windows 8.1 laptop, the printer status remains offline. I...
Hi, I need help, I can't seem to install my HP Printer, :( It says that the computer can't find the c:\windows\system3hpzprl40.exe I've check the windows installer and it's not set as automatic, and I can't change it, the options are disable. :huh: Can you please help me out.
Solved Cannot install printer from disk in Installation & Setup
Hi all,, could I have help here please? I have a hp laptop and a hp 5510 photo smart printer and when I put the disk in to install it I get the following message. The computer does not meet the following system requirements The operating system of this computer is not supported. This...
Cannot install printer in Installation & Setup
Hi, add printer does not find my printer. printer installs fine on wife's same Acer Iconia Tab W500 with standard w7. i do can see the printer in the network folder using explorer. tried add devices, rebooted several times etc etc. any ideas?:think:
Remote printer install in Drivers & Hardware
Hello all. I was wondering if anyone found a way to map to a remote pc to install a printer. In windows 7 I know there was an add printer button available after mapping to a pc on the network. eg (\\pcname\). I have yet to find this in windows 8. If anyone has and can share how to do this it would...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook