Windows 8 and 8.1 Forums

Brother MFC-6490CW

  1. #1

    Brother MFC-6490CW

    Hi ... I have managed to get the printer to print under Win 8 RP but no matter what I try the scanning function under the control Center will not work. Scanning worked fine when I was using Win 8 CP but for some reason now I have installed the RP it has decided not to work.

    I continually get this error message no matter what I try.

    Any suggestions will be greatly appreciated as I use the scanning function a lot.
    Attached Thumbnails Attached Thumbnails Capture printer.PNG  

      My System SpecsSystem Spec

  2. #2

    All is ok .... I removed all the drivers and control centre suite .... removed all instances of the printer in devices then reinstalled the software. Scanning and printing now working !!!!
      My System SpecsSystem Spec

  3. #3

    Posts : 1
    windows 8

    Hi loquacious, do you have any advice on how to get this working?
    I cant find any drivers and the printer is not recognised at all, although the laptop makes a sound when you connect it via USB...
      My System SpecsSystem Spec

Brother MFC-6490CW
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