Solved Brother MFC-6490CW

loquacious

loquacious

New Member
Member
Messages
118
Location
Australia
Hi ... I have managed to get the printer to print under Win 8 RP but no matter what I try the scanning function under the control Center will not work. Scanning worked fine when I was using Win 8 CP but for some reason now I have installed the RP it has decided not to work.

I continually get this error message no matter what I try.

Any suggestions will be greatly appreciated as I use the scanning function a lot.
 

Attachments

  • Capture printer.PNG
    Capture printer.PNG
    22.2 KB · Views: 2,956

My Computer

System One

  • OS
    Windows 8 CP
    CPU
    I7 -2600k @ 4.8 ghz
    Motherboard
    AZROCK Z77 Extreme6
    Memory
    8gig Corsair Dominator 1600 DDR3
    Graphics Card(s)
    Gigabyte GTX 680
    Sound Card
    Onboard
    Monitor(s) Displays
    Dell Ultrasharp U3011
    Screen Resolution
    2560 x 1600
    Hard Drives
    1 x Crucial M4 256gb SSD
    2 x 1tb Western Digital Caviar Black
    1 x 2tb Western Digital Caviar Green
    1 x 2Tb Samsung Story USB 3
    1 Ready NAS NV+ with 4x2Tb Drives
    PSU
    Enermax MAXREVO 1350 Watts
    Case
    Antec Lanboy Air with NZXT Sentry LXE Controller
    Cooling
    Antec Kuhler 920
    Keyboard
    Roccat Isku
    Mouse
    Roccat Kova+
    Internet Speed
    12000 Kb/s
    Other Info
    Brother 6490CW Multifunction Printer
    Brother 2170W Laser Printer
    Fritz Box 7390 Modem / Router
    Logitech Webcam 500
    Logitech G25 Racing Wheel
    XBox 360 Controller
    Logitech Z4 Speakers
    WD TV Live
All is ok .... I removed all the drivers and control centre suite .... removed all instances of the printer in devices then reinstalled the software. Scanning and printing now working !!!!
 

My Computer

System One

  • OS
    Windows 8 CP
    CPU
    I7 -2600k @ 4.8 ghz
    Motherboard
    AZROCK Z77 Extreme6
    Memory
    8gig Corsair Dominator 1600 DDR3
    Graphics Card(s)
    Gigabyte GTX 680
    Sound Card
    Onboard
    Monitor(s) Displays
    Dell Ultrasharp U3011
    Screen Resolution
    2560 x 1600
    Hard Drives
    1 x Crucial M4 256gb SSD
    2 x 1tb Western Digital Caviar Black
    1 x 2tb Western Digital Caviar Green
    1 x 2Tb Samsung Story USB 3
    1 Ready NAS NV+ with 4x2Tb Drives
    PSU
    Enermax MAXREVO 1350 Watts
    Case
    Antec Lanboy Air with NZXT Sentry LXE Controller
    Cooling
    Antec Kuhler 920
    Keyboard
    Roccat Isku
    Mouse
    Roccat Kova+
    Internet Speed
    12000 Kb/s
    Other Info
    Brother 6490CW Multifunction Printer
    Brother 2170W Laser Printer
    Fritz Box 7390 Modem / Router
    Logitech Webcam 500
    Logitech G25 Racing Wheel
    XBox 360 Controller
    Logitech Z4 Speakers
    WD TV Live
Hi loquacious, do you have any advice on how to get this working?
I cant find any drivers and the printer is not recognised at all, although the laptop makes a sound when you connect it via USB...
 

My Computer

System One

  • OS
    windows 8
You must log in or register to reply here.
Back
Top