- Messages
- 99
- Location
- U.K.
After installing the software for a Hantek 6022BE digital 'scope, Windows couldn't install its driver.
(The software covers several models, so when the unit is first plugged in it searches for the relevant driver.)
It presented this window:
An enquiry to the manufacturers via email resulted in them sending a new driver. The original is named simply "Driver", the new one "Win8Driver".
I put the original one in a new folder and renamed the new one as "Driver".
Then, when I plugged in the unit, the Found New Hardware Wizard didn't open up.
I uninstalled everything "Hantek" which IObit's uninstaller could find and reinstalled the software. Isolated the original driver and replaced it with the renamed new one, but the Hardware Wizard still doesn't open.
Further email to the manufacturer has not received a response.
Can anyone help please?
(The software covers several models, so when the unit is first plugged in it searches for the relevant driver.)
It presented this window:
An enquiry to the manufacturers via email resulted in them sending a new driver. The original is named simply "Driver", the new one "Win8Driver".
I put the original one in a new folder and renamed the new one as "Driver".
Then, when I plugged in the unit, the Found New Hardware Wizard didn't open up.
I uninstalled everything "Hantek" which IObit's uninstaller could find and reinstalled the software. Isolated the original driver and replaced it with the renamed new one, but the Hardware Wizard still doesn't open.
Further email to the manufacturer has not received a response.
Can anyone help please?
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP 110-412na