Windows 8 and 8.1 Forums


This operation requires an interactive window station

  1. #1


    Posts : 3
    Windows 8.1 x64

    This operation requires an interactive window station


    I'm getting the above error when trying to install Bluetooth drivers, for both my system's integrated Bluetooth and an external Bluetooth adapter.

    Screenshot:
    Click image for larger version

    How do I fix this?

    setupapi.dev.log:
    Code:
    >>>  [Device Install (DiShowUpdateDevice) - USB\VID_0A12&PID_0001\5&C0C5A72&0&4]
    >>>  Section start 2015/06/07 02:31:47.413
          cmd: "C:\Windows\system32\mmc.exe" "C:\Windows\system32\devmgmt.msc" 
         dvi: {DIF_UPDATEDRIVER_UI} 02:31:47.416
         dvi:      No class installer for 'Unknown driver software package'
         dvi:      Default installer: Enter 02:31:47.421
         dvi:      Default installer: Exit
         dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 02:31:47.423
         ndv: {Update Driver Software Wizard for USB\VID_0A12&PID_0001\5&C0C5A72&0&4}
         ndv:      Driver package 'C:\Windows\INF\oem9.inf' exists under 'C:\Windows\System32\DriverStore\FileRepository\rtusb.inf_amd64_0334f74402614335\rtusb.inf'.
         dvi:      Searching for hardware ID(s):
         dvi:           usb\vid_0a12&pid_0001&rev_0134
         dvi:           usb\vid_0a12&pid_0001
         dvi:      Searching for compatible ID(s):
         dvi:           usb\class_e0&subclass_01&prot_01
         dvi:           usb\class_e0&subclass_01
         dvi:           usb\class_e0
         dvi:      Class GUID of device changed to: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}.
         dvi:      {Plug and Play Service: Device Install for USB\VID_0A12&PID_0001\5&C0C5A72&0&4}
         ndv:           Driver INF Path: C:\Windows\INF\oem9.inf
         ndv:           Driver Node Name: rtusb.inf:efa2156aefa88202:RTUSB.ndi:2.3.0.0:usb\vid_0a12&pid_0001
         ndv:           Driver Store Path: C:\Windows\System32\DriverStore\FileRepository\rtusb.inf_amd64_0334f74402614335\rtusb.inf
         dvi:           Searching for hardware ID(s):
         dvi:                usb\vid_0a12&pid_0001&rev_0134
         dvi:                usb\vid_0a12&pid_0001
         dvi:           Searching for compatible ID(s):
         dvi:                usb\class_e0&subclass_01&prot_01
         dvi:                usb\class_e0&subclass_01
         dvi:                usb\class_e0
         dvi:           Class GUID of device changed to: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}.
         ndv:           {Core Device Install} 02:31:59.756
         dvi:                {DIF_ALLOW_INSTALL} 02:31:59.773
         dvi:                     Using exported function 'BluetoothClassInstaller' in module 'C:\Windows\system32\bthci.dll'.
         dvi:                     Class installer == bthci.dll,BluetoothClassInstaller
         dvi:                     No CoInstallers found
         dvi:                     Class installer: Enter 02:31:59.784
         dvi:                     Class installer: Exit
         dvi:                     Default installer: Enter 02:31:59.786
         dvi:                     Default installer: Exit
         dvi:                {DIF_ALLOW_INSTALL - exit(0xe000020e)} 02:31:59.787
         dvi:                {DIF_INSTALLDEVICEFILES} 02:31:59.789
         dvi:                     Class installer: Enter 02:31:59.790
         dvi:                     Class installer: Exit
         dvi:                     Default installer: Enter 02:31:59.791
         dvi:                     Default installer: Exit
         dvi:                {DIF_INSTALLDEVICEFILES - exit(0x00000000)} 02:31:59.797
         flq:                File 'C:\Windows\system32\DRIVERS\bthport.sys' pruned from copy.
         flq:                File 'C:\Windows\system32\fsquirt.exe' pruned from copy.
    !!!  flq:                Error installing file (0x00000005)
    !    flq:                     SourceFile   - 'C:\Windows\System32\DriverStore\FileRepository\bth.inf_amd64_44f596fbb0203c7b\BTHUSB.SYS'
    !    flq:                     TargetFile   - 'C:\Windows\system32\DRIVERS\BTHUSB.SYS'
    !!!  flq:                SPFQNOTIFY_COPYERROR: returned SPFQOPERATION_ABORT.
    !!!  flq:                FileQueueCommit aborting!
    !    ndv:                Queueing up error report since device installation failed...
         ndv:           {Core Device Install - exit(0x000005b3)} 02:31:59.872
         dvi:           {DIF_DESTROYPRIVATEDATA} 02:31:59.873
         dvi:                Class installer: Enter 02:31:59.874
         dvi:                Class installer: Exit
         dvi:                Default installer: Enter 02:31:59.875
         dvi:                Default installer: Exit
         dvi:           {DIF_DESTROYPRIVATEDATA - exit(0xe000020e)} 02:31:59.877
         ump:      {Plug and Play Service: Device Install exit(000005b3)}
    !!!  ndv:      Device install failed for device.
         ndv:      Installing NULL driver.
         dvi:      {Plug and Play Service: Device Install for USB\VID_0A12&PID_0001\5&C0C5A72&0&4}
    !    ndv:           Installing NULL driver!
         dvi:           {DIF_ALLOW_INSTALL} 02:32:00.007
         dvi:                No class installer for 'Unknown driver software package'
         dvi:                No CoInstallers found
         dvi:                Default installer: Enter 02:32:00.022
         dvi:                Default installer: Exit
         dvi:           {DIF_ALLOW_INSTALL - exit(0xe000020e)} 02:32:00.037
         dvi:           {DIF_REGISTER_COINSTALLERS} 02:32:00.038
         dvi:                No class installer for 'Unknown driver software package'
         dvi:                Default installer: Enter 02:32:00.040
         dvi:                Default installer: Exit
         dvi:           {DIF_REGISTER_COINSTALLERS - exit(0x00000000)} 02:32:00.041
         dvi:           {DIF_INSTALLDEVICE} 02:32:00.043
         dvi:                No class installer for 'Unknown driver software package'
         dvi:                No CoInstallers found
         dvi:                Default installer: Enter 02:32:00.052
    !    dvi:                     Installing NULL driver!
         dvi:                     Install Null Driver: Removing device sub-tree. 02:32:00.057
         dvi:                     Install Null Driver: Removing device sub-tree completed. 02:32:00.076
         dvi:                     Install Null Driver: Restarting device. 02:32:00.092
         dvi:                     Install Null Driver: Restarting device completed. 02:32:00.149
         dvi:                     Install Device: Starting device. 02:32:00.151
         dvi:                     Install Device: Starting device completed. 02:32:00.312
         dvi:                Default installer: Exit
         dvi:           {DIF_INSTALLDEVICE - exit(0x00000000)} 02:32:00.320
         ump:      {Plug and Play Service: Device Install exit(00000000)}
         ndv: {Update Driver Software Wizard exit(000005b3)}
    <<<  Section end 2015/06/07 02:32:21.791
    <<<  [Exit status: FAILURE(0x000005b3)]

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    It means exactly what the error states. Contact the manufacturer of the device. Most likely their driver and device is not 100% compatible with Windows 8.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1 x64


    Quote Originally Posted by broe23 View Post
    It means exactly what the error states. Contact the manufacturer of the device. Most likely their driver and device is not 100% compatible with Windows 8.
    But in the log it looks like the driver file can't be copied to C:\Windows\System32\drivers. Is it not a permissions error or something?
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1 x64


    After much searching around I solved the issue by copying the respective DriverStore folder from a fresh copy of Windows installation media into my own DriverStore. Installation now works
      My System SpecsSystem Spec

  5. #5


    Posts : 1
    windows 8.1 x64


    could you please explain how to "copying the respective DriverStore folder from a fresh copy of Windows installation media into my own DriverStore", cause i have the same problem, please.. thank you.
      My System SpecsSystem Spec

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