Windows 8 and 8.1 Forums


External HDD showing as local disk

  1. #1

    External HDD showing as local disk


    Hi everyone

    I've been using this hard drive for a while, and now all of a sudden I cannot access it. Under My Computer, it is referenced by Local Disk (G: ). Usually, it says Seagate Expansion (G: ). When I left or right click on the disk, Windows Explorer freezes. I have tried changing the letter of the drive by using Disk Management,however Disk Management gets stuck while saying "Connecting to Virtual Disk Service...".

    Any suggestions on how I can access my hard drive? Data is very important

      My System SpecsSystem Spec

  2. #2


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    I would try another cable first, or another USB port. Chances drive is going bad or already is.

    When in the past you disconnect this drive did you use Safely Remove Hardware icon in notification area? If not can damage the partition on the drive. Ever used on a different PC ? Saying local disk does not mean drive is bad, somehow seagate name was erased by incorrect shutdown, windows seeing the drive differently.

    Can try Seatools here
    Downloads | Seagate Check SMART status of the drive and health. Any way take a screen shot of when plugged in and disk management is open, without trying anything with the drive.
      My System SpecsSystem Spec

  3. #3


    I have tried two other cables already and all of the usb ports on my laptop. I have also tried the drive on another pc and it also shows up as local disk. I do not think it is the harddrive because it is relatively new. I had bought it in December last year and I do not use it frequently. When opening disk management with the drive plugged in it gives me a blank page and says "Connecting to virtual disk Service" at bottom of the page. Please see screenshotClick image for larger version.
    I will install the Seatools now and check drive status and health
      My System SpecsSystem Spec

  4. #4


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Yes, but does it work on another PC ? See what seatools tells you. Something does not look right in Disk management as to were other drives are or how and what you are doing in there.
      My System SpecsSystem Spec

  5. #5


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I had that "Connecting to virtual disk Service" message show up when I was running a RAID setup. It took a while but eventually Disk Management loaded OK. Even new tech breaks. It doesn't happen very often but it does happen. If the data is important, as a last resort you could open it up and remove the hard drive. If it's just the USB interface part that has died you could still recover what's on the drive. Assuming its a SATA drive inside the enclosure. You won't now until you open it up. If it's still under warranty you'll have to make a decision on new drive or recover data.
      My System SpecsSystem Spec

  6. #6


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by alphanumeric View Post
    I had that "Connecting to virtual disk Service" message show up when I was running a RAID setup. It took a while but eventually Disk Management loaded OK. Even new tech breaks. It doesn't happen very often but it does happen. If the data is important, as a last resort you could open it up and remove the hard drive. If it's just the USB interface part that has died you could still recover what's on the drive. Assuming its a SATA drive inside the enclosure. You won't now until you open it up. If it's still under warranty you'll have to make a decision on new drive or recover data.
    Yeah i know it can also take a few seconds, but i wonder if OP main OS drive shows eventually.Told it possibly worked on another PC.
      My System SpecsSystem Spec

  7. #7


    I just plugged it in another pc and it does not work. I am still waiting for the seatools to finish installing. I also opened disk management tool now again to see if it would eventually load.
      My System SpecsSystem Spec

  8. #8


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by jds63 View Post
    Quote Originally Posted by alphanumeric View Post
    I had that "Connecting to virtual disk Service" message show up when I was running a RAID setup. It took a while but eventually Disk Management loaded OK. Even new tech breaks. It doesn't happen very often but it does happen. If the data is important, as a last resort you could open it up and remove the hard drive. If it's just the USB interface part that has died you could still recover what's on the drive. Assuming its a SATA drive inside the enclosure. You won't now until you open it up. If it's still under warranty you'll have to make a decision on new drive or recover data.
    Yeah i know it can also take a few seconds, but i wonder if OP main OS drive shows eventually.Told it possibly worked on another PC.
    I didn't see your other post until I posted mine. The OP stated "I have also tried the drive on another pc and it also shows up as local disk." Sounds to me like its failed. We'll just have to wait for his next post.

    EDIT: Also didn't see his last post until I clicked the post button on this one. I'm a little slow typing some times.
      My System SpecsSystem Spec

  9. #9


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by jds63 View Post
    Quote Originally Posted by alphanumeric View Post
    I had that "Connecting to virtual disk Service" message show up when I was running a RAID setup. It took a while but eventually Disk Management loaded OK. Even new tech breaks. It doesn't happen very often but it does happen. If the data is important, as a last resort you could open it up and remove the hard drive. If it's just the USB interface part that has died you could still recover what's on the drive. Assuming its a SATA drive inside the enclosure. You won't now until you open it up. If it's still under warranty you'll have to make a decision on new drive or recover data.
    Yeah i know it can also take a few seconds, but i wonder if OP main OS drive shows eventually.Told it possibly worked on another PC.
    I didn't see your other post until I posted mine. The OP stated "I have also tried the drive on another pc and it also shows up as local disk." Sounds to me like its failed. We'll just have to wait for his next post.
    Yes this was part that was incomplete as to answer does it work on other PC, now we know and as possibly thought drive is bad even though it is not old. Chances for warranty then. Could of been done to not properly removed as stated before, when disconnecting the drive or just a faulty drive to begin with, a lemon.
      My System SpecsSystem Spec

  10. #10


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    If it was just not safely removed, that would just be a corrupted file system. That should be an easy fix via disk management. Repartition, reformat. You'll know if its dead in disk management or diskpart if you get IO errors or other weird messages when you try to do anything to it.
      My System SpecsSystem Spec

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External HDD showing as local disk
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