HP 7310 printer-scan

billwhit1

Member
Member
Messages
11
Location
Marietta Ga
I have a 7310 all in one printer on a network. I was able to get the printer to work but the scanner will not work. Hp program will not display the scanner option and w8 scan will not run. Any ideas out there?
 

My Computer

System One

  • OS
    windows 8
I have exactly the same problem with a Canon multifunction. For me it is a show stopper since I require PaperPort in my computer use. Have found no solution or even suggestions online through forums, or directly with the company so for me Windows 8 is a future produce and not worth the effort to learn if I like it or not.
 

My Computer

System One

  • OS
    Win 7 64
    System Manufacturer/Model
    HP 6585
    CPU
    I5
    Motherboard
    standard HP
    Memory
    4 gig
    Graphics Card(s)
    STANDARD
Have you tried running the software in compatibility mode? That's how I got mine to work.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
I actually didn't check the scanner part of my software so let me check before I put my foot in my mouth. OK...just checked it and it scanned perfectly as well as with all other functions. Yep compatibility mode worked just fine for me.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
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