Windows 8 and 8.1 Forums

HP 7310 printer-scan

  1. #1

    HP 7310 printer-scan

    I have a 7310 all in one printer on a network. I was able to get the printer to work but the scanner will not work. Hp program will not display the scanner option and w8 scan will not run. Any ideas out there?

      My System SpecsSystem Spec

  2. #2

    I have exactly the same problem with a Canon multifunction. For me it is a show stopper since I require PaperPort in my computer use. Have found no solution or even suggestions online through forums, or directly with the company so for me Windows 8 is a future produce and not worth the effort to learn if I like it or not.
      My System SpecsSystem Spec

  3. #3

    Have you tried running the software in compatibility mode? That's how I got mine to work.
      My System SpecsSystem Spec

  4. #4

    I actually didn't check the scanner part of my software so let me check before I put my foot in my mouth. OK...just checked it and it scanned perfectly as well as with all other functions. Yep compatibility mode worked just fine for me.
      My System SpecsSystem Spec

HP 7310 printer-scan
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