Windows 8 and 8.1 Forums


Missing USB Root Hub (xHCI) driver problem

  1. #1

    Missing USB Root Hub (xHCI) driver problem


    My WD My Book is no longer being recognized. I went to Device Manager and it said under "Other Devices" USB Root Hub (xHCI) driver is not installed, code 28... Could that be the reason? How do I fix this? I am running Windows 8.1 64-bit on my Sager NP9377 laptop. Help appreciated

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  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Go to the laptop manufacturer website and download the drivers for your unit. Basic 101 computer maintenance.
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  3. #3


    They don't have that driver on their website
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  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Try the chipset drivers.

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  5. #5


    It didn't work
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  6. #6


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    What do you mean that it did not work. The drivers should be available on your laptop manufacturers website. If not, then just send them an email and they will email you a secured link to download those drivers.
      My System SpecsSystem Spec

Missing USB Root Hub (xHCI) driver problem
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