Windows 8 and 8.1 Forums


invisible external hdd

  1. #1


    Posts : 15
    W 8

    invisible external hdd


    my external hdd is no longer being seen by my machine - is it dead? what can be done?
    ozd

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  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Open Disk Management:
    Win+X->Disk Management
    Do you see your HD in there without a letter assigned to it ?
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  3. #3


    Posts : 15
    W 8


    it has a drive letter but nothing happens when i try to open it
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  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Quote Originally Posted by ozd View Post
    it has a drive letter but nothing happens when i try to open it
    When you connect the drive to your PC, does it make a sound indicating it is connected ?
    Can you post a screen shot ?
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  5. #5


    Posts : 15
    W 8


    no sound it now says the dive (J is not accessible. The parameter is incorrect
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  6. #6


    Posts : 15
    W 8


    that should read drive not dive and J:
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  7. #7


    Posts : 15
    W 8


    sorry misunderstood hang 5
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  8. #8


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    It must have connected to your PC, otherwise you will not see it in Disk Management. If Disk Mangement see the drive and it could not acces then the drive might be defected.

    Please download: CrystalDiskInfo6_3_2.zip - CrystalDiskInfo
    Unzip and run to see if the drive is in good health.
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  9. #9


    Posts : 15
    W 8


    ok i dont know how to use disk management - this is best i get Click image for larger version
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  10. #10


    Posts : 15
    W 8


    no i stand corrected -this is what i get: Click image for larger version
      My System SpecsSystem Spec

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invisible external hdd
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