Display driver stopped responding and has recovered

Liz81

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Member
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This is the message I got in that bubble on the task bar on the bottom. I was having problems with my graphic driver because I was getting those BSODs (which I already posted in the BSOD thread and am still waiting for a reply). I actually reported the BSOD in another PC message board but after still having problems, I didn't trust the guy who tried to help me so I came down here instead. He actually said to install all optional windows updates including the new graphic driver and that put the old driver back on my computer which is not what I wanted to do so here I am.

Anyway, in January I installed the newest AMD driver (the 14.12, right? Sorry if I get the number wrong, it is from December 2014 and has the R3 Series next to the name AMD Radeon 8400). No problems since January til about a week ago when I got the BSOD. I reported it to the other message board and they said it was a graphic display driver causing it so he had me go to device manager and find updates for the driver. So I did and it did the same thing windows updates did, put the old driver back there. Shouldn't Microsoft be on top of things like when or what new drivers are available?

When I told him that the updates from device manager didn't work, that's when he suggested optional windows updates including the driver that installed the old one. It was the WMMD1 or something like that and just a few minutes ago, I read from here that it actually installs the old driver so I quit trusting that guy and came here.

Finally I went to the AMD website and tried the auto detect and it told me what driver to installed. I installed the newest driver I just mentioned earlier. Now I got the message, "Display driver stopped responding and has recovered" in the taskbar. So far, it only happened once since I installed the newest driver but wanted to post it here and see what to do in case it happens again. It's a new driver so you wouldn't think that you'd get that message.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Browser
    Mozilla Firefox and Google Chrome
    Antivirus
    McAfee
Are you overclocking the GPU? Really would also need to know if this is a built in GPU, or add-on card. Also what brand is the computer or Motherboard, if it is a custom built rig.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
First of all, I'm not a tech person so I don't get into many tech stuff. I just download what my computer needs. I don't know if I'm overclocking the GPU. Is that good or bad? I don't know if it's a built in GPU or an add-on card. I bought this computer the way it is now so I guess it's a built in GPU. This is a Hewlett-Packard computer. I got this computer from a store so it was already built and everything was preinstalled.

I don't know if it's important but I got the message while viewing photos on instagram online. I've gone back to instagram since then and had no problems I'm hoping this is just a one time thing.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Browser
    Mozilla Firefox and Google Chrome
    Antivirus
    McAfee
The model of the computer would help, not just the maker. Something like Envy 700-406, the model and series number.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Here's a screen shot of all the information that hopefully you will need to help. Thanks.
PC.jpg
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Browser
    Mozilla Firefox and Google Chrome
    Antivirus
    McAfee

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
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