Windows 8 and 8.1 Forums


Hard drive diagnostics?

  1. #1


    Posts : 67
    Windows 8.1

    Hard drive diagnostics?


    I am having BSODs again and have been told I should run diagnostics on my hard drive. The drive is a 750 GB Hitachi and I believe I need to find diagnostics for a Hitachi drive. However, when I look, I get search results that say HGST on them but *not* Hitachi. Is HGST some acronym related to Hitachi?? I'm not seeing any results at a Hitachi website so I'm not sure if I'm seeing the real Hitachi hard drive tests or just one of those sites that put a Hitachi in the domain name but are actually unrelated like hitachiharddrives.smartpcfixer.com. Also, some of these webpages don't have dates on them and feel as if they might be for very old versions of the tests. Shouldn't I run a version of the test that corresponds to a late-model drive? (My notebook is 2.5 years old.)

    Some guidance on this would be appreciated :-)

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Download: CrystalDiskInfo6_3_2.zip - CrystalDiskInfo - SourceForge.JP
    Unzip and run. It should give you some idea about the health of your HD.

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 67
    Windows 8.1


    Here are my results. Are these okay? Nothing is jumping out at me as a problem but I don't have any experience reading this report.

    ----------------------------------------------------------------------------
    CrystalDiskInfo 6.3.2 (C) 2008-2015 hiyohiyo
    Crystal Dew World : Crystal Dew World
    ----------------------------------------------------------------------------

    OS : Windows 8.1 [6.3 Build 9600] (x64)
    Date : 2015/05/14 17:37:48

    -- Controller Map ----------------------------------------------------------
    + AMD SATA Controller [ATA]
    - Hitachi HTS547575A9E384 SATA Disk Device
    - MATSHITA DVD-RAM UJ8C0 SATA CdRom Device
    - Microsoft iSCSI Initiator [SCSI]
    - Microsoft Storage Spaces Controller [SCSI]

    -- Disk List ---------------------------------------------------------------
    (1) Hitachi HTS547575A9E384 : 750.1 GB [0/0/0, pd1]

    ----------------------------------------------------------------------------
    (1) Hitachi HTS547575A9E384
    ----------------------------------------------------------------------------
    Model : Hitachi HTS547575A9E384
    Firmware : JE4OA60A
    Serial Number : J2540020CGJPZE
    Disk Size : 750.1 GB (8.4/137.4/750.1/750.1)
    Buffer Size : 8192 KB
    Queue Depth : 32
    # of Sectors : 1465149168
    Rotation Rate : 5400 RPM
    Interface : Serial ATA
    Major Version : ATA8-ACS
    Minor Version : ATA8-ACS version 6
    Transfer Mode : ---- | SATA/300
    Power On Hours : 13110 hours
    Power On Count : 1980 count
    Temperature : 34 C (93 F)
    Health Status : Good
    Features : S.M.A.R.T., APM, 48bit LBA, NCQ
    APM Level : 4080h [ON]
    AAM Level : ----

    -- S.M.A.R.T. --------------------------------------------------------------
    ID Cur Wor Thr RawValues(6) Attribute Name
    01 100 100 _62 000000000000 Read Error Rate
    02 100 100 _40 000000000000 Throughput Performance
    03 181 181 _33 001200000001 Spin-Up Time
    04 _99 _99 __0 0000000007C9 Start/Stop Count
    05 100 100 __5 000000000000 Reallocated Sectors Count
    07 100 100 _67 000000000000 Seek Error Rate
    08 100 100 _40 000000000000 Seek Time Performance
    09 _71 _71 __0 000000003336 Power-On Hours
    0A 100 100 _60 000000000000 Spin Retry Count
    0C _99 _99 __0 0000000007BC Power Cycle Count
    BF _98 _98 __0 000000030001 G-Sense Error Rate
    C0 100 100 __0 000000000051 Power-off Retract Count
    C1 _27 _27 __0 0000000B30B9 Load/Unload Cycle Count
    C2 176 176 __0 002F00080022 Temperature
    C4 100 100 __0 000000000000 Reallocation Event Count
    C5 100 100 __0 000000000000 Current Pending Sector Count
    C6 100 100 __0 000000000000 Uncorrectable Sector Count
    C7 200 200 __0 000000001DC7 UltraDMA CRC Error Count
    DF 100 100 __0 000000000000 Load/Unload Retry Count

    -- IDENTIFY_DEVICE ---------------------------------------------------------
    0 1 2 3 4 5 6 7 8 9
    000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
    010: 2020 2020 2020 4A32 3534 3030 3230 4347 4A50 5A45
    020: 0003 4000 0004 4A45 344F 4136 3041 4869 7461 6368
    030: 6920 4854 5335 3437 3537 3541 3945 3338 3420 2020
    040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
    050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
    060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
    070: 0000 0000 0000 0000 0000 001F 1706 0000 005E 004C
    080: 01FC 0028 746B 7D69 6163 7469 BC49 6163 407F 0059
    090: 005A 4080 FFFE 0000 0000 0000 0000 0000 0000 0000
    100: 66F0 5754 0000 0000 0000 0000 6003 826C 5000 CCA7
    110: 28C6 9BEB 0000 0000 0000 0000 0000 0000 0000 4018
    120: 4018 0000 0000 0000 0000 0000 0000 0000 0029 000B
    130: 0000 0000 2182 1CF1 FA00 0000 4000 0400 0108 0000
    140: 0000 0603 0703 0604 0F03 0000 0000 0000 0000 0000
    150: 0000 0000 3433 4436 0000 2904 0000 5DAD 2518 8000
    160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
    170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
    210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
    220: 0000 0000 101F 0021 0000 0000 0000 0000 0000 0000
    230: 0000 0000 0000 0000 0001 03E0 0000 0000 0000 0000
    240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    250: 0000 0000 0000 0000 0000 E7A5

    -- SMART_READ_DATA ---------------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 0B 00 64 64 00 00 00 00 00 00 00 02 05
    010: 00 64 64 00 00 00 00 00 00 00 03 07 00 B5 B5 01
    020: 00 00 00 12 00 00 04 12 00 63 63 C9 07 00 00 00
    030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 0B
    040: 00 64 64 00 00 00 00 00 00 00 08 05 00 64 64 00
    050: 00 00 00 00 00 00 09 12 00 47 47 36 33 00 00 00
    060: 00 00 0A 13 00 64 64 00 00 00 00 00 00 00 0C 32
    070: 00 63 63 BC 07 00 00 00 00 00 BF 0A 00 62 62 01
    080: 00 03 00 00 00 00 C0 32 00 64 64 51 00 00 00 00
    090: 00 00 C1 12 00 1B 1B B9 30 0B 00 00 00 00 C2 02
    0A0: 00 B0 B0 22 00 08 00 2F 00 00 C4 32 00 64 64 00
    0B0: 00 00 00 00 00 00 C5 22 00 64 64 00 00 00 00 00
    0C0: 00 00 C6 08 00 64 64 00 00 00 00 00 00 00 C7 0A
    0D0: 00 C8 C8 C7 1D 00 00 00 00 00 DF 0A 00 64 64 00
    0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 2D 00 01 5B
    170: 03 00 01 00 02 B3 00 00 00 00 00 00 00 00 00 00
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 5C

    -- SMART_READ_THRESHOLD ----------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 3E 00 00 00 00 00 00 00 00 00 00 02 28
    010: 00 00 00 00 00 00 00 00 00 00 03 21 00 00 00 00
    020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
    030: 00 00 05 05 00 00 00 00 00 00 00 00 00 00 07 43
    040: 00 00 00 00 00 00 00 00 00 00 08 28 00 00 00 00
    050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
    060: 00 00 0A 3C 00 00 00 00 00 00 00 00 00 00 0C 00
    070: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
    080: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
    090: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
    0A0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
    0B0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
    0C0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
    0D0: 00 00 00 00 00 00 00 00 00 00 DF 00 00 00 00 00
    0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 89
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    If it reports health status as GOOD then nothing to worry about. If there's some errors reported, usually you'll see a yellow exclamation mark in front of it.
    BTW, it would be better if you post a screen shot as I did above.
      My System SpecsSystem Spec

  5. #5


    Posts : 67
    Windows 8.1


    Here's the screencap just for the heck of it :-)

    Click image for larger version


    Anyway, since there is no sign of an issue on my hard drive as a result of this report, can I assume the drive is fine? Or do I need to run further tests? I was quite surprised by how quickly this report came back - half a second - when the memory test I ran went for a good hour. Is this super-quick test really all I need to be satisfied that my hard drive isn't causing my BSODs?
      My System SpecsSystem Spec

  6. #6


    The disk keeps it's own records, that application is simply querying them. Running a deeper scan won't give you much more info, but could set some sectors as bad and keep data from being written to them. You can try a chkdsk /R.

    https://technet.microsoft.com/en-us/.../dd637756.aspx

    Quote Originally Posted by RhinoCan View Post
    Is this super-quick test really all I need to be satisfied that my hard drive isn't causing my BSODs?


    Yeah, you're drive is fine. In my experience, hardware caused BSOD is almost always RAM. Could be CPU, mobo, heat, voltage issues, PSU, etc. But all that you can troubleshoot by replacing components and trying to reproduce the BSOD.

    What is the BSOD error message and code? Googling that may help narrow down the cause.
      My System SpecsSystem Spec

  7. #7


    You can also try this tool specific to the brand: Download IBM - Hitachi Drive Fitness Test - MajorGeeks
      My System SpecsSystem Spec

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