Windows 8 and 8.1 Forums


My tablet does not connect to the internet

  1. #1


    Posts : 4
    windows 8.1

    My tablet does not connect to the internet


    I have a windows 8.1 tablet.
    It does recognize my home wifi 99 out of 100 times... and when it does, it says it cannot connect or says limited access. It recognizes wifi from all the houses in the neighborhood though. I can connect to my home wifi through any other devices however. Please help. Thank you

      My System SpecsSystem Spec

  2. #2


    Consider restarting your Tablet and see if the problem still persists. Alternatively, you can also visit the thread below and see if you can resolve the issue that way:

    Why can't I connect to a network? - Windows Help

    Good luck!!
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    windows 8.1

    thanks for answering


    I have restarted the tablet many times. Troubleshooting doesn't work either and Windows help is too generic. It assumes the issue is with the router and not with the device itself . I know the issue is not with the router, so no help there. Sorry
      My System SpecsSystem Spec

  4. #4


    Try connecting your tablet to another WIFI network and see if it connects successfully. If not, then issue is with your Tablet itself.
    Seeking help from the shop you've purchased it would be your last resort.

    Good luck though!!
      My System SpecsSystem Spec

  5. #5


    N. Calif
    Posts : 2,585
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    Has this tablet ever connected to the internet via any wifi source?

    Have you tried restarting your home router? This often clears up issues where other devices can connect but a certain one can't.
      My System SpecsSystem Spec

  6. #6


    One fix is to try putting the tablet in Airplane mode THEN turn on the Wifi and/or Bluetooth as needed. Keep the Airplane mode enabled. This fixes this issue a lot of the time.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    windows 8.1


    I've done everything you guys have suggested. This problem has been around for more than a month now and it is very random. It connects to my wifi for a day or two and then just refuses to connect for the next week. It sees other WiFis but not mine. On the other hand, all other devices in the house recognize my wifi but the tablet doesn't. So i don't know where the problem lies.
      My System SpecsSystem Spec

  8. #8


    Have you upgraded the driver for the adapter lately?
    Can you roll it back to the old one?
      My System SpecsSystem Spec

  9. #9


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Does the tablet have a setting to connect regardless if the router is broadcasting SSID? Is the router set to broadcast SSID?
      My System SpecsSystem Spec

  10. #10


    Posts : 4
    windows 8.1


    The tablet is new... so it has the latest drivers. I tried the other drivers installed in it. They are worse.
    I don't know what SSID is, but the tablet does connect occasionally without me having to do anything. As I said, it's very random.
      My System SpecsSystem Spec

My tablet does not connect to the internet
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