Mouse losing signal constantly

Yuuki

New Member
Messages
3
Loses signal, but not power. Keyboard doesnt have a problem. I get a system sound, the same as if you unplug a USB device and plug it back in. It is happening so much that my computer is nearly useless when using a mouse. It is almost like a communication error with the mouse. I have tried multiple mice, and its the same with all of them.
I have tried all the drivers, updates, refreshes etc etc, and cant figure this one out. It only started about a month ago, and get progressively worse. I never lose power, just recognition.
Any ideas on a fix for this.

UPDATE, It is so bad while trying to post this, that it DOES Lose Power. Once the laser hit the table it loses signal, I lift it from the table and it regains signal. its almost as if the driver is completely backwards.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    A6 APU
    Memory
    16GB
    Graphics Card(s)
    AMD R7-260X
    Browser
    Firefox
    Antivirus
    None
Too shiny surface can make problems like that, try on any piece of paper or cardboard.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
I have tried multiple mice, and its the same with all of them.
I have tried all the drivers, updates, refreshes etc etc,
Some mice work better with shiny surfaces than others. But since you have tried different mice and have the same problem, and since I am assuming it used to work fine on this surface, I don't think it is the surface you are using the mice on.

Have you tried a different pair of USB ports?
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
yes, I used paper too. I had bough two gaming mice and they both did it. I went and bout a super cheap 3 button mouse at the 200 yen store, and it does not cause any issues, or at least not as many. I have tried nearly every USB port there is, including the 3.0 ports. I removed a Micro SD card from the card reader, and the problems are not as common, but still there. I wonder if there is corruption in the UBS safe eject software.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    A6 APU
    Memory
    16GB
    Graphics Card(s)
    AMD R7-260X
    Browser
    Firefox
    Antivirus
    None
Sounds like an issue that I have with my Toshiba laptop with the Intel USB 3 controller. It never happened with a mouse, but it would tend to happen a lot with a device like an external HDD or DVD drive. It would constantly disconnect and reconnect. Unfortunately I never figured it out, but your not alone with a really messed up issue like this.

Apoparantly in my case, its a known issue but nothing has been done about it yet.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium
Yuuki and Arazel check your PCI settings & USB settings in power management:
Image 2.pngImage 1.png
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
I found it was the Mice themselves. I bought two of the same model, and they both did it. I plugged in a 2 dollar mouse from a second hand store, and it works fine. The Mice do not have the problem on the iMac, only the PC. So I now use a crappy mouse o the PC and the High End Gaming Mouse on the Mac. I bought a different mouse with software for the PC. The current mice have no specific drivers for them. Thanks for all the help on this!^_^
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    A6 APU
    Memory
    16GB
    Graphics Card(s)
    AMD R7-260X
    Browser
    Firefox
    Antivirus
    None
Sounds like an issue that I have with my Toshiba laptop with the Intel USB 3 controller. It never happened with a mouse, but it would tend to happen a lot with a device like an external HDD or DVD drive. It would constantly disconnect and reconnect. Unfortunately I never figured it out, but your not alone with a really messed up issue like this.

Apoparantly in my case, its a known issue but nothing has been done about it yet.
For devices like external HDDs and DVDs, there may be an issue with amount of current for USB devices, it's pretty limited, more so than with desktops. In addition some external USB HDDs have their own power saving features and my shut down completely if not accessed for some time.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
In addition some external USB HDDs have their own power saving features and my shut down completely if not accessed for some time.
Yup, Damn Energy Star!!!
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
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