sos windows 8.1 black screen with mouse pointer when logon

sands

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Hi, windows 8.1 preinstalled on asus t100 tablet. only black screen with white arrow pointer when logon. shutdown and restart no good. ctrl alt del doesn't access task manager. arrow mouse pointer was wobbly and hard to see for last few days and windows icon not working to access start screen. Exams in 2 days so on library pc now but in trouble when library closes.
microsoft have given me Irish helpdesk number 1850 but this is expensive from mobile and little credit.
I don't want to reinstall windows 8. I think this is a problem with an update. Does anyone know how to start tablet to access menu to see what problem is -do I have to delete updates (don't know how to do this)?
 

My Computer

System One

  • OS
    windows 8.1
It's gonna be not very fun getting back into this tablet.

F8 for Safe Mode is not going to work.

5 Ways to Boot into Safe Mode in Windows 8 & Windows 8.1

You're going to need to find another Windows 8/8.1 computer and create a System Recovery
CD/DVD/Boot Key using Step 3 or 4.

If you can get to a Restart prompt you can try Step. 2.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11
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