Windows 8 and 8.1 Forums


Every new device - error 31 in device manager

  1. #1


    Posts : 3
    Windows 8.1

    Every new device - error 31 in device manager


    Hey
    I ve had a problem with the internet so I decided (foolish decision) to remove the network adapter s driver (Realtek PCIe GBE Family Controller). After I removed and connected the wire to the pc it shows the adapter in the device manager net adapters list, yet there is a yellow exclamation mark on it. It says error 31 and when I try to reinstall the driver from disk it says it cannot find the driver.

    I ve tried to connect my iPhone to the pc and use it as internet, yet there s an error 31 on it too.

    What can I do? It happened few days after I cleaned my pc with cCleaner, maybe it s related?

    Things I tried:
    - restarting
    - restarting router
    - reconnecting the internet wire
    - installing the driver from CD and from the folder

    Nothing works... Please help, I'm hopeless

      My System SpecsSystem Spec

  2. #2


    Posts : 356
    Windows 8.1 Enterprise


    You probably need to query Realtek website for drivers:
    Realtek drivers download
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    Quote Originally Posted by Addictive Gamer View Post
    You probably need to query Realtek website for drivers:
    Realtek drivers download
    Thanks for your help, I'll try the driver updater!
    About the realtek website - I tried to download the driver from there and reinstall it, it says it cannot find the required files. I find that pretty odd - I just gave it the path for the exact files it needs, yet it cannot find them...
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    I tried it, it didn't work... It happens on every device, what can I do?
      My System SpecsSystem Spec

Every new device - error 31 in device manager
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