chriswillis
New Member
- Messages
- 2
- Location
- Australia
Hi all, I've had this problem since buying the computer and I'm completely stumped.
My motherboard is a Gigabyte and uses the Gigabyte Update manager. Ever but one thing works: installing a New Driver: Intel (r) USB 3.0 driver. I'm not sure if currently the computer's only working at 2.0. When I try install it, it does OK copying all the files, then says 'click Next' to continue. Unfortunately, the updater has switched off ALL USB connections: so no keyboard, internet, mouse, bluetooth (dongle), printer, etc etc - I can't click next!
I can see under the "Device Manager" there's some references:
USB 2.0MTT Hub
Intel USB3.0 Root hub
Intel USB3 extensible host controller
Does this mean I'm running USB3 or 2 drivers??
The update in Gigabyte is still showing, as if it's not been installed.
I'm also wondering if you know how to install additional upgrades without the computer freezing because it's turning off these USB ports? Make no sense to me!!
Hope I put enough info here.
All the best.
My motherboard is a Gigabyte and uses the Gigabyte Update manager. Ever but one thing works: installing a New Driver: Intel (r) USB 3.0 driver. I'm not sure if currently the computer's only working at 2.0. When I try install it, it does OK copying all the files, then says 'click Next' to continue. Unfortunately, the updater has switched off ALL USB connections: so no keyboard, internet, mouse, bluetooth (dongle), printer, etc etc - I can't click next!
I can see under the "Device Manager" there's some references:
USB 2.0MTT Hub
Intel USB3.0 Root hub
Intel USB3 extensible host controller
Does this mean I'm running USB3 or 2 drivers??
The update in Gigabyte is still showing, as if it's not been installed.
I'm also wondering if you know how to install additional upgrades without the computer freezing because it's turning off these USB ports? Make no sense to me!!
Hope I put enough info here.
All the best.
My Computer
System One
-
- OS
- OS